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ENGLISH
IKEA GUARANTEE
How long is the IKEA guarantee valid?
This guarantee is valid for five (5) years from
the original date of purchase of your
appliance at IKEA Pty Ltd,
ABN 84 006 270 757 or at Cebas Pty Ltd,
ABN 15 009 156 003, unless the appliance is
named LAGAN in which case two (2) years
of guarantee apply.
The original sales receipt, is required as
proof of purchase.
If service work is carried out under
guarantee, this will not extend the guarantee
period for the appliance.
Which appliances are not covered by the
IKEA five (5) years guarantee?
The range of appliances named LAGAN .
Who will execute the service?
IKEA has appointed Whirlpool (Australia)
Pty Ltd as the authorised service network
partner.
•
If you encounter any trouble with the
appliance and wish to register a call
with Whirlpool, please call:
Australia contact centre:
1300 363 344.
Or use the Contact Us form at the
website: www.whirlpool.com.au
The principal address and contact details
in Australia are:
www.IKEA.com.au or
•
For Queensland, New South Wales and
Victorian customers please contact:
IKEA Pty Ltd
IKEA Service Office
L1 Clock Tower, 630 Princes Highway
Tempe, NSW 2044
Victoria:
New South Wales:
Queensland:
IKEA Perth:
IKEA Adelaide:
(03) 8523 2154
(02) 8020 6641
(07) 3380 6800
(08) 9201 4532
(08) 8154 4532
•
For Western Australian and South
Australian cutomers please contact:
Cebas Pty Ltd
8c Sunray Drive,
Innaloo WA 6018 Australian
IKEA Perth:
IKEA Adelaide:
For after sales service, contact Whirlpool
(Australia) on 1300 363 344.
Or use the Contact Us form at the website:
www.whirlpool.com.au.
What does this guarantee cover?
The guarantee covers applicable faults of
the appliance, which have been caused by
faulty construction or material faults from
the date of purchase from IKEA.
This guarantee applies to domestic use only.
The products have been designed and
tested for domestic purposes only and this
guarantee does not cover damage arising
from use of the Product in a commercial
environment.
The exceptions are specified under the
headline "What is not covered under this
guarantee?" Within the guarantee period,
the costs to remedy the fault e.g. repairs,
parts, labour and travel will be covered,
provided that the appliance is accessible
for repair without special expenditure.
Replaced parts become the property of
IKEA.
The guarantee exists only if the appliance
complies and is installed in accordance with:
•
The technical specifications.
•
The Assembly Instructions and user
manual Safety Information.
IKEA's guarantee is subject to Australian
Consumer Law - see Schedule 2 to
Competition and Consumer Act, 2010.
This guarantee is in addition to (and does
not exclude, restrict or modify in any way)
any non-excludable statutory warranties in
Australia.
What will IKEA do to correct the problem?
IKEA appointed service provider will
15
(08) 9201 4532
(08) 8154 4532