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SKYCHARGE – TECHNICAL DOCUMENTATION
5
MAINTENANCE
In order to prevent any technical failure, Green Motion is performing maintenance services. Please
contact Green Motion Support for more information on maintenance contracts.
Electric shock hazard! Please make sure that the main power supply is turned off before trying to
open the charging station. In any case, working under voltage shall be avoided.
CHECK THAT THE CIRCUIT-BREAKERS ARE OPEN ON THE PANEL BEFORE ANY MANIPULATION
5.1 Troubleshooting
Before any troubleshooting action, please carefully observe the led status colour and read with attention the
indication displays on the screen.
The charging station does not
start
The charging station indicates that
the emergency button is pushed
The charging station visual
indicators are red
Antenna bar graph is red
Authentication refused
The socket visual indicators are
red
The plane is locked to the charging
station
The plane does not charge
-
Check the power supply on the electrical panel, switch off and reset the circuit-
breaker to restart it.
-
The emergency button is located underneath the station main case. Turn it for release
until it clicks into open position.
-
Try to disconnect the plane from the charging station and retry
-
Check the emergency button, it should be pull out
-
Check that the connection of the SKYCHARGE to the backend is available / network is
available
-
Check that you are a recognize and authorized user subscribed to the charging point
operator database
-
Check that the connection of the SKYCHARGE to the backend is available
-
Check the power supply on the electrical panel, switch off and reset the circuit-
breaker to restart it.
-
In some cases, the user must unlock the plug from the plane's dashboard or using the
key control (long press is sometimes required)
-
In case the user is really not able to remove the cable, press the emergency shutdown
to release the cable. The emergency button must then be set back to its initial position
-
Check the condition of the Cable GB/T.
-
Check the power supply on the electrical panel, switch off and reset the circuit-
breaker to restart it.
-
Try to start and move the plane, then retry to charge
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