Avaya 96x1 Series Notas de aplicação - Página 8

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5.3. Configure 46xxsettings.txt File

In the 46xxsettings.txt file, the HEADSYS parameter needs to be set appropriately depending on

whether the headset button should be deactivated automatically if the far-end drops the call. For

stations configured with auto-answer, set this parameter to '1' so that the headset button is not

deactivated when the far-end drops the call. This allows the subsequent call to be answered

automatically through the headset. Below is an example for setting this parameter. In this

example, the parameter is set to '0', which would cause the headset button to be deactivated

when the far-end drops the call first.

################### CALL CENTER SETTINGS #################

## HEADSYS specifies whether the telephone will go on-hook if the headset is active

## when a Disconnect message is received.

## Value Operation

## 0 The telephone will go on-hook if a Disconnect message is received when the headset is

active

## 1 Disconnect messages are ignored when the headset is active

## Note: a value of 2 has the same effect as a value of 0, and

a value of 3 has the same effect as a value of 1.

## This parameter is supported by:

96x1 H.323 R6.2.1 and later (the default value is 0 unless the value

of CALLCTRSTAT is set to 1, in which case the default value is 1)

96x1 H.323 R6.1 and R6.2 ignore this parameter, and will ignore Disconnect messages

if the user is logged in as a call center agent. If the user is not logged in

as a call center agent, the telephone will go on-hook if a Disconnect message

is received when the headset is active.

96x1 H.323 releases prior to R6.1 (the default value is 1)

96x1 SIP R6.4 and later (the default value is 0)

96x1 SIP R6.0 and later up to R6.4 (not included) (the default value is 1)

96x0 H.323 R1.2 and later (the default value is 1)

96x0 SIP R1.0 and later (the default value is 1)

16xx H.323 R1.3 and later (the default value is 1)

SET HEADSYS 0

JAO; Reviewed:

SPOC 1/15/2015

Solution & Interoperability Test Lab Application Notes

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PlantEnc-9600