Avaya B189 Manual de referência rápida - Página 2
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Transferring Calls
Features on an Active Line. When a line is active, the
Hold Conference, Transfer and Drop
buttons display
For the instructions below where "Dial the Number..." is stated, you
may instead Press or Contacts and select an entry.
Transfer a Call (Blind/Push Transfer)
1. Press Transfer
2. Dial the number to which the call will be transferred
3. Press Complete and Hang Up
To stop the transfer, press Cancel to return to your original
party
If you make a dialing error, press
Line Appearance to return to the line on hold and depress
that line to take it off-hold and re-start the process
Transfer a Call & Connect/Conference Parties
1. Press Conference
2. Dial the number to which the call will be transferred
3. Wait for the party to answer, announce call
4. Press Join Introduce Parties and Hang Up
To stop the transfer, press Cancel to return to your original
party
If you make a dialing error, press
Line Appearance to return to the line on hold and depress
that line to take it off-hold and re-start the process
Transfer a Call into Voice Mail:
For Calls to Another Party Answered on Your Line
1. Press Transfer
2. Dial the Express Messaging number for the Voice
Mail system of the desired party
•
Unified Messaging
3. Press Dial Pad and dial (# #)
4. Follow the prompts & Press Complete & Hang Up
Issued February 23, 2014 – JT Massey
87300
B189 Conference-Telephone
Conference Calls
You can have a total of 6 lines on a conference call
(including yourself).
Set up Conference Calls
1. Have the first participant on the line
2. Press Conference or Add as indicated on screen
3. Dial the next participant
4. Press Join
5. Continue until all parties have been added
Displaying Dropping & Muting Parties on a
Conference
1. To List Parties - Press Details
2. To then Mute an Outside Party
Press
on the line to be muted
»
Note: The muted party may un-mute
»
themselves by pressing (#) on their phone.
Press Refresh and the Microphone Symbol
to re-mute them
3. To Drop a Party, press the
dropped and follow the prompts
Conferencing Between Two Lines
st
1. Place the 1
line on Hold
2. Answer or connect to the 2
3. Press Conference
4. Press
Line Appearance
4. Select/Press the button of the 1
5. Press Join Introduce the Parties
on the line to be
nd
line
st
line
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