Avaya IP Office 3.2 Manual do utilizador - Página 7

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Call Appearance Keys

The main call handling screen contains two buttons set as 'Call Appearance' keys.

For details of Bridged, Line and Call Coverage Appearance Keys set-up and their operation, refer to the

IP Office Key and Lamp Operation manual.

Having two Call Appearance keys is very useful. When holding a call, you can answer/make another call

and then switch between calls, transfer or conference. If you are set to receive a call waiting indication,

the waiting call is shown against the next call appearance key.

CAUTION



Although your system administrator can replace the Call Appearance Keys with other functions,

this would severely restrict the use of features such as conference and transfer. It is for these

reasons, that it is strongly recommended that all Call Appearance keys remain at their default

settings.

The icons displayed against the Call Appearance Keys allow you to determine the status (for example,

on Hold) of each call.

Incoming Call:

symbol next to a call appearance key indicates an incoming call. To answer the call and put any

other current call on hold, press

Connected:

A symbol next to a call appearance key indicates that it is the currently connected call. The caller's

phone number (if available) is also shown.

On Hold:

symbol next to a call appearance key indicates a call on hold. To take the call off hold and put any

other current call on hold, press the adjacent

2402 and 5402 User Guide

IP Office 3.2

[15-601075] Issue [11] (5 June 2006)

The Telephone

Page 3