Fronius 63A-1 Manual rápido - Página 17

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4. FRONIUS SMART METER TROUBLESHOOTING

4.1 – Timeout: meter not detected

If the Fronius Smart Meter is not being detected in the Technician wizard or PV Inverter homepage try the following

steps in order. After each step try to activate the meter again.

1) Restart the Datamanager. Shutdown both AC and DC to the inverter to switch it off, and then power it

back up. Reconnect to the Wi-Fi access point and attempt to activate the meter again.

2) Switch the position of the Master – Slave switch on the Datamanager Card from Master to Slave. Wait

for 10 seconds and then switch it back to Master and then try activating the meter again. Please

this step is being followed, make sure that the W-Fi access point on the inverter is active and then your

device should be connected to the Wi-Fi access point.

3) Check that the 120Ω resistor is installed correctly across the meter terminals as per the wiring diagrams

in Section 2.1.

4) Confirm that the cable used between meter terminals and Datamanager 2.0 terminal block are properly

terminated.

5) Confirm that the RS485 wiring between meter terminals and Datamanager 2.0 terminal block are correct

as per the wiring diagrams in Section 2.2.

6) If cable is short enough, complete a continuity test on the cores used to ensure no breaks in the cable.

7) Update the Datamanager 2.0 software. After software update restart the Datamanager 2.0 as per Step

1 of this section. Refer to our update guide for more information:

https://www.fronius.com/~/downloads/Solar%20Energy/Technical%20Articles/SE_TEA_Quick_guide_H

ow_to_update_Fronius_Datamanager_firmware_EN_AU.pdf

4.2 – Data is not accurate in Solar.web

1) Meter is set in the incorrect path compared to actual installation: Refer to Section 1.1 of this guide and

correct as per the above set-up steps in 2.2.1 and 2.2.2.

2) Meter is installed in the wrong location in the switchboard: It must be installed after the Normal Supply

Main switch and before the rest of the site loads including the Solar Supply Main Switch for feed in path.

Refer to the single line diagrams in Section 1.1

3) If getting minimal load consumption values the meter may be in parallel with the Normal Supply Main

Switch. Ensure they are in series or the meter will be mostly bypassed.

4.3 – Night consumption values are not logged in Solar.web

1) Turn on night mode as per Section 3 of this guide

02/2017

note:

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