AlkaWay UltraStream Manual - Página 13

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Troubleshooting

Slow or No Water Flow
•
Check the tap on the bottom of the UltraStream is not turned off.
•
Do you have any pre-filters attached? If so, remove the hose from the bottom of the
UltraStream and make sure you are getting water flow.
•
Make sure the hoses aren't kinked or twisted.
•
If your UltraStream is slowly reducing in flow, it may be that it is nearing its end of
use. If you continue to turn on your tap after it ceases flowing either your hose or
your filter cartridge may fail.
•
Your filter might be blocked and needs to be replaced.
•
High Sediment water may require a special paper sediment prefilter to preserve
your UltraStream filter's life.
Diverter sprays or leaks
•
Apply plumbers tap to the thread of the diverter.
Leaking water from connectors
•
Remove to tube for the John Guest connector and
re-cut ends.
•
Try Pushing the tube further into John Guest fitting.
Leaking from top
•
Press the spout down firmly.
Adapters won't fit my tap
•
Contact us and we should be able to help. (Contact you local supplier or go to
support.alkaway.com)
UltraStream Spurts
•
This is due to the hydrogen content in the water. This water is the best to drink.
The Drip
•
With some water sources, the water is more acidic. This then creates more
molecular Hydrogen (the antioxidant) as it reacts with the O-Dobi media. The
hydrogen is generated in gas form. This gas must get out of the UltraStream
otherwise it will bulge and then leak. At rest after use, the gas pushes a little water
out of the UltraStream which produces a drip. This drip will stop after a period of
time. Remember this is not a leak. It is just the water in the UltraStream above the
O-Dobi being pushed out.
No pH Reading
•
Are you using liqurd pH Reagent similar to what was supplied this unit.
•
pH Reagent might be out of date or stored incorrectly.
•
It might be time to replace your filter.
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