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Guarantee Conditions
5. The guarantee will not apply if damage caused to delicate parts, such as glass (vitreous
ceramic), synthetic materials and rubber, is the result of inappropriate use.
6. The guarantee cannot be called on for minor faults that do not affect the value or the
overall reliability of the appliance.
7. The statutory warranty does not apply when defects are caused by:
• a chemical or electrochemical reaction caused by water,
• abnormal environmental conditions in general,
• unsuitable operating conditions,
• contact with harsh substances.
8. The guarantee does not apply to defects due to transport which have occurred outside
of our responsibility. Nor will the guarantee cover those caused by inadequate installa-
tion or assembly, lack of maintenance or failure to respect the assembly instructions or
directions for use.
9. Defects that result from repairs or measures carried out by people who are not quali-
fied or expert or defects that result from the addition of non-original accessories or
spare parts are not covered by the guarantee.
10. Appliances that are easy to transport may be delivered or sent to the consumer services
department. Home repairs are only anticipated for bulky appliances or built-in appli-
ances.
11. If the appliances are built-in, built-under, fixed or suspended in such a way that
removing and replacing them in the place where they are fitted takes more than half
an hour, the costs that result therefrom will be charged for. Connected damage caused
by these removal and replacement operations will be the responsibility of the user.
12. If, during the guarantee period, repairing the same defect repeatedly is not conclusive,
or if the repair costs are considered disproportionate, in agreement with the consumer,
the defective appliance may be replaced with another appliance of the same value.
In this event, we reserve the right to ask for a financial contribution calculated accord-
ing to the length of time it has been used.
13. A repair under guarantee does not mean that the normal guarantee period will be
extended nor that a new guarantee period begins.
14. We give a twelve month guarantee for repairs, limited to the same defect.
15. Except in the event where liability is legally imposed, this declaration of guarantee
terms excludes any compensation for damage outside the appliance for which the con-
sumer wishes to assert his rights. In the event of legally admitted liability, compensa-
tion will not exceed the purchase price paid for the appliance.
These guarantee terms are only valid for appliances purchased and used in Belgium. For
exported appliances, the user must first make sure that they satisfy the technical con-
ditions (e.g.: voltage, frequency, installation instructions, type of gas, etc.) for the
country concerned and that they can withstand the local climatic and environmental
conditions. For appliances purchased abroad, the user must first ensure that they meet
the qualifications required in Belgium. Non-essential or requested adjustments are not
covered by the guarantee and are not possible in all cases.
Our consumer services department is always at your disposal, even after the guarantee
period has expired.
Address for our consumer services department:
ELECTROLUX HOME PRODUCTS BELGIUM
Bergensesteenweg, 719 - 1502 LEMBEEK
Tel.: 02.363.04.44
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