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Error Messages

The following table lists some of the messages that may appear while the machine is operating as well as their corresponding

solutions.

Perform the necessary operation according to the instructions in the message or the solution described here. If the problem persists,

contact Brother Customer Service or Brother authorized service center.

Cutting Machine Error Messages

Error message (cutting machine)

The data cannot be read.

Select [Roll Feeder] from home screen to use this data.

Rolled material is not loaded.

Press

in the operation panel to load a rolled material.

Rolled material is not loaded correctly.

The rolled material will unload.

The feeder release lever is released.

Lock the feeder release lever.

Cannot read the data.

Get the PIN code again and register to the machine.

Cannot save the data.

Get the PIN code again and register to the machine.

The data cannot be deleted.

The data cannot be read.

CanvasWorkspace Error Messages

Error message (CanvasWorkspace)

Operation not allowed. The grouping of objects already includes 3 levels

of grouped objects. (E93001)

The entered size may be smaller than the selected object. Would you like

to place it as is? (N93001)

Cause/solution

The procedure for retrieving roll feeder data was incorrectly performed.

Follow the correct procedure to retrieve data. (page 16)

Material has not been inserted.

After inserting the material, touch the "Start" key. (page 15)

Material was not fed correctly while cutting/drawing.

Align the left edge of the leader sheet with the rolled material guide, and

then insert the material straight into the feed slot. (page 15)

The feeder release lever (on the right side of the machine) remained

pulled down toward you.

Push the feeder release lever back up to lock the shaft, and then press

to feed in the material. (page 10)

- This message appears when you try to transfer data with a machine

different than the one registered with CanvasWorkspace.

- The registration of your machine has been canceled from

CanvasWorkspace. Register the machine again.

The USB flash drive being used may not be usable with this machine. If

removing the USB flash drive and performing the operation again causes

the message to appear again, replace the USB flash drive.

For information on USB flash drives compatible with this machine, visit

our website (http://s.brother/cpoac/).

Cause/solution

Three layers are already grouped when the weeding box is being

applied.

The weeding box will be grouped together with the original object. Since

more than three layers cannot be grouped, ungroup the object to which

the weeding box will be applied, and then apply the weeding box.

When a weeding box is being applied, the size specified for it is smaller

than the size of the original object.

Since the cutting lines for the weeding box will overlap those for the

original object, specify a weeding box size larger than the size of the

selected object.