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4. Maintenance

Service information

Service Center Locations

If your machine requires repairs, call 1-800-284-HELP (4357) to locate the authorized

Service Center nearest you.

Note: Call the Service Center before your visit. Service Centers do not provide opera-

tional assistance. (See Operational Assistance below.)

Operational Assistance

For technical and operational assistance, call Brother Customer Service at:

1-800-276-7746

Accessories and Supplies

To order Brother accessories or supplies by Visa, MasterCard, Discover, or American

Express, call toll-free 1-888-879-3232, or complete the enclosed order form and fax it

to 1-800-947-1445 (available 24 hours).

To order by mail or pay by check, complete the enclosed order form and send it along

with payment to:

Brother International Corporation

Attn: Consumer Accessory Division

P.O. Box 341332

Bartlett, TN 38184-1332

Brother on the Internet

For product information, visit us at:

http://www.brother.com

For purchasing accessories and other Brother products, visit us at:

http://www.brothermall.com

Fax-Back System

Brother Customer Service has installed an easy-to-use fax-back system, which allows

you to get instant answers to common technical questions on product information for

all Brother products. This system is available 24 hours a day, 7 days a week. You can

use the system to receive answers at any fax machine, not just the one from which you

are calling.

Call 1-800-521-2846 and follow the voice prompts to receive faxed instructions on

how to use the system and an index of fax-back subjects.