dg casa Ocean 16650 Manual - Página 16

Procurar online ou descarregar pdf Manual para Mobiliário de interior dg casa Ocean 16650. dg casa Ocean 16650 16 páginas.

FAQs

FREQUENTLY ASKED QUESTIONS

WE ARE OPEN MONDAY TO FRIDAY TO ASSIST YOU AND WILL REPLY TO ANY OF YOUR MESSAGES WITHIN 24-48 HOURS.

THE AVERAGE RESPONSE TIME IS WITHIN 24 HOURS. IF YOU ENCOUNTER AN ISSUE THAT IS NOT MENTIONED BELOW, PLEASE

MESSAGE US IN OUR CONTACT PAGE BY VISITING WWW.DGCASA.COM

WHERE IS THE REST OF MY ORDER? THE PACKAGE I RECEIVED SAYS CARTON NO. 1 OF 3, CARTON NO. 3 OF 5, OR CARTON NO. 5 OF 6 ETC.

THE MARKETPLACE ONLY ALLOWS 1 TRACKING NUMBER TO BE UPLOADED IN THE SYSTEM.

HOWEVER, THE PRODUCT IS SHIPPED IN MULTIPLE PACKAGES. YOU CAN CONFIRM THE

NUMBER OF PACKAGES TO RECEIVE BY REFERRING TO THE CARTON NO. PRINTED ON THE

PACKAGE THAT WAS DELIVERED TO YOU. FOR EXAMPLE, YOU RECEIVED 1 PACKAGE AND

THE PACKAGE SHOWS CARTON NO. 1 OF 3, THEN CARTON NO. 2 OF 3 AND CARTON

NO. 3 OF 3 IS IN TRANSIT TO YOU. THE REST OF THE PACKAGES CAN BE DELIVERED WITHIN

THE SAME DAY AS THE FIRST PACKAGE OR WITHIN A FEW DAYS. ONCE THE ORDER IS

SHIPPED CONFIRMED, OUR TEAM WILL SEND YOU A MESSAGE TO PROVIDE YOU WITH ALL

THE TRACKING NUMBER THAT COMPLETES YOUR ORDER. IF YOU DID NOT RECEIVE THIS

MESSAGE, PLEASE CHECK YOUR EMAIL'S SPAM FOLDER, OR LOG INTO THE MARKETPLACE

ACCOUNT AND SEND US A MESSAGE.

WHERE IS THE REST OF THE PARTS TO MY ORDER? THE PACKAGE I RECEIVED SAYS CARTON NO. 1 OF 1.

THE PACKAGE IS DESIGNED TO EFFICIENTLY SAVE SPACE AND HAVE INCLUDED ADDITIONAL

COMPONENTS AND HARDWARE TO BUILD THE BED FRAME INSIDE OF THE HEADBOARD.

THIS CAN BE LOCATED BY VIEWING THE BACK OF THE HEADBOARD AND UNZIP THE ZIPPER

COMPARTMENT.

MY ORDER IS DAMAGED, WHAT DO I DO?

AND ATTACH APPLICABLE IMAGES TO EXPEDITE THE CLAIM AND ENSURE OUR TEAM WILL

PROVIDE THE APPROPRIATE RESOLUTION

I TRACKED THE PACKAGE AND IT SHOWS MY PACKAGE WAS DELIVERED, BUT I NEVER RECEIVED THE PACKAGE. I DOUBLE

CHECKED WITH MY FAMILY MEMBER AND NEIGHBOR; THEY DO NOT HAVE THE PACKAGE. WHAT DO I DO?

AND LET US KNOW WHICH CARTON NUMBER OR TRACKING NUMBER YOU DID NOT

RECEIVE, AND A TEAM MEMBER WILL REPLY TO YOUR MESSAGE ACCORDINGLY.

LOVE THE PRODUCT?

LOG INTO THE MARKETPLACE YOU MADE THE ORDER AND SHARE YOUR EXPERIENCE WITH THE

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PRODUCT AND WHAT YOU LIKE MOST ABOUT IT. ELEVATE THE PRODUCT REVIEW BY INCLUDING

IMAGES OF THE PRODUCT TO SHARE WITH EVERYONE.