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Enhanced Pre-Boot System Assessment (ePSA)
diagnostics
The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the
BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device
groups allowing you to:
•
Run tests automatically or in an interactive mode
•
Repeat tests
•
Display or save test results
•
Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
•
View status messages that inform you if tests are completed successfully
•
View error messages that inform you of problems encountered during testing
CAUTION:
Use the system diagnostics to test only your computer. Using this program with other computers may cause invalid
results or error messages.
NOTE:
Some tests for specific devices require user interaction. Always ensure that you are present at the computer terminal
when the diagnostic tests are performed.
Running the ePSA diagnostics
1
Power-on the computer.
2
As the computer boots, press the F12 key as the Dell logo appears.
3
On the boot menu screen, select the Diagnostics option.
The Enhanced Pre-boot System Assessment window is displayed, listing all devices detected in the computer. The diagnostics starts
running the tests on all the detected devices.
4
To run a diagnostic test on a specific device, press Esc and click Yes to stop the diagnostic test.
5
Select the device from the left pane and click Run Tests.
6
If there are any issues, error codes are displayed.
Note the error code and contact Dell.
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Troubleshooting
Troubleshooting
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