DH Lifelabs Sciaire Pro Ceiling Manual de instruções - Página 9

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Troubleshooting

The basic service guide as follows should cover most performance

issues. If you continue to experience issues after referring to this

list, please contact DH Lifelabs customer support.

Symptom

Probable Cause/Solution

If the device fails to power on, the issue may be the result

of one of the following causes. In some cases, the device

Air purification is

will require service by the manufacturer or a professionally

inoperable.

licensed electrician.

1. blown fuse: replace the fuse

2. PCB board malfunction: replace PCB board

If the device powers on but failes to operate, the issue

may be the result of one of the following causes, and will

Air purification

require service by the manufacturer or a professionally

indicator is on but

licensed electrician.

inoperable.

1. fan/ motor malfunction: check if the indicator flashing

in red, if so, replace the fan/ motor

2. PCB board malfunction: replace PCB board

1. HEPA filter may be dirty or obstructed. Replace filter.

Reduced airflow.

2. Air inlet grill and air outlet grill may be dirty or

obstructed. Clean the grill.

The first time you use the device, you might perceive

Air coming in

a plastic or paint smell. This is normal, but it should

disinfection mode

disappear quickly. If the smell persists or if you sense

has a bad odor.

a burning smell, please turn off the device and

contact customer support.

Air quality does not

Windows or doors are open. Constant introduction

improve as the

of dirty air from outside the room can reduce the

disinfection mode

effectiveness of the disinfection. Close all exterior doors

operates.

and windows.

The device is

Check and ensure that there are no obstacles near the

functioning with very

device.

loud noise.

Check what color is flashing.

Flashing red: Motor error. Replace motor, requiring service

The indicator light

by the manufacturer or a professionally licensed electrician.

flashing.

Flashing blue: Filter change cycle timer expired. Replace

filter and reset timer.

Troubleshooting (Cont.)

Symptom

Probable Cause/Solution

The issue may be the result of one of the following

causes, and will require service by the manufacturer or a

Lighting function is

professionally licensed electrician.

off or slightly bright.

1. The CCT switch is not in good contact: Re-flip the CCT

(only available for

switch a few times, if the fault persists, replace the PCB

Sciaire Pro Ceiling

board.

Light device)

2. The dimmer knob is turn to the minimum position:

Adjust the dimmer from the minimum position to other

positions.

Product Warranty

This 3 year limited warranty applies to repair or replacement of product found to be

defective in material or workmanship. This warranty does not apply to damage resulting

from commercial, abusive, unreasonable use or supplemental damage. Defects that are

the result of normal wear and tear will not be considered manufacturing defects under

this warranty.

DH Lifelabs IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF

ANY NATURE, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A

PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURA-

TION OF THIS WARRANTY.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential

damages or limitations on how long an implied warranty lasts, so the above limitations

or exclusions may not apply to you. This warranty gives you specific legal rights, and

you also may have other rights which vary from jurisdiction to jurisdiction. This warranty

applies only to the original purchaser of this product from the original date of purchase

At its option, DH Lifelabs will repair or replace this product if it is found to be defective in

material or workmanship. This warranty does not cover damage resulting from any unau-

thorized attempts to repair or from any use not in accordance with the instruction manu-

al. This warranty does not cover the filter except for material or workmanship defects.