Dell E1910c Manual do utilizador - Página 33

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Dell E1910c Manual do utilizador
Horizontal/Vertical Lines
Screen has one or more lines
Synchronization Problems
Screen is scrambled or appears
torn
Safety Related Issues
Visible signs of smoke or
sparks
Intermittent Problems
Monitor malfunctions on & off
Missing Color
Picture missing color
Wrong Color
Picture color not good
Image retention from a static
Faint shadow from the static
image left on the monitor for a 
image displayed appears on
long period of time
the screen
 

Product Specific Problems

Specific Symptoms
Screen image is too small
Image is centered on screen,
but does not fill entire viewing
area
Cannot adjust the monitor with
OSD does not appear on the
the buttons on the front panel
screen
The picture does not fill the
The picture cannot fill the
entire screen.
height or width of the screen
NOTE:
When choosing DVI-D mode, the Auto Adjust  function is not available.
Dell™ Soundbar Problems
Common Symptoms
No sound for system where
No power to Soundbar - the
the Soundbar draws power
power indicator is off
from an AC adapter
No Sound
Soundbar has power - power
indicator is on
Distorted Sound
Computer's sound card is used
as the audio source
Reset the monitor to Factory Settings.
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Perform Auto Adjust via OSD.
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Adjust Phase and Pixel Clock controls via OSD.
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Perform monitor self-test feature check and determine if these lines are also in self-test
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mode.
Check for bent or broken pins in the video cable connector.
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Run the built-in diagnostics.
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NOTE:
Reset the monitor to Factory Settings.
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Perform Auto Adjust via OSD.
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Adjust Phase and Pixel Clock controls via OSD.
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Perform monitor self-test feature check to determine if the scrambled screen appears in
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self-test mode.
Check for bent or broken pins in the video cable connector.
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Restart the computer in the safe mode.
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Do not perform any troubleshooting steps.
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Contact Dell immediately.
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Ensure that the video cable connecting the monitor to the computer is connected
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properly and is secure.
Reset the monitor to Factory Settings.
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Perform monitor self-test feature check to determine if the intermittent problem occurs in
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self-test mode.
Perform monitor self-test feature check.
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Ensure that the video cable connecting the monitor to the computer is connected
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properly and is secure.
Check for bent or broken pins in the video cable connector.
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Change the Color Setting Mode in the Color Settings OSD to Graphics or Video
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depending on the application.
Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color
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Settings OSD if the Color Management is turned off.
Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.
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Run the built-in diagnostics.
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Use the Power Management feature to turn off the monitor at all times when not in use
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(for more information, see
Alternatively, use a dynamically changing screensaver.
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What You Experience
Reset the monitor to Factory Settings.
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Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor.
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Due to different video formats (aspect ratio) of DVDs, the monitor may display in full
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screen.
Run the built-in diagnostics.
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What You Experience
Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if
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the power indicator (green LED) on the front of the Soundbar is illuminated.
Confirm that the power cable from the Soundbar is plugged into the adapter.
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Plug the audio line-in cable into the computer's audio out jack.
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Set all volume controls to their maximum and ensure that the mute option is not
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enabled.
Play some audio content on the computer (example, audio CD, or MP3).
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Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.
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Clean and reseat the audio line-in plug.
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Test the Soundbar using another audio source (For example: portable CD player, MP3
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player).
Clear any obstructions between the Soundbar and the user.
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Confirm that the audio line-in plug is completely inserted into the jack of the sound card.
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Set all Windows volume controls to their midpoints.
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Decrease the volume of the audio application.
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Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume
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setting.
Clean and reseat the audio line-in plug.
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Troubleshoot the computer's sound card.
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Test the Soundbar using another audio source (For example: portable CD player, MP3
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player).
When using '2: DVI-D', the Pixel Clock and Phase adjustments are not available.
Power Management
Possible Solutions
Possible Solutions
Modes).