Earthlite Apex Lift Manual do utilizador - Página 11

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Absolute Satisfaction Return Policy

If you are not completely satisfied with your Earthlite portable table, chair, or accessory, you

may return it within thirty (30) days for a full refund (excluding shipping & handling charges

on the original order). Standard stationary and lift tables may be returned within thirty (30)

days for a refund (excluding shipping & handling charges on the original order) less a 20%

restocking fee. Custom or upgraded products are non-returnable and non-refundable. Proof

of purchase is required to obtain RMA (Return Material Authorization) and all returns must

be in like-new condition and in the original packaging. Customers will be responsible for all

shipping charges.

Warranty Information

Earthlite offers an industry best warranty against defects in materials, design, and workman-

ship, to the original owner, as follows:

•

Frame - lifetime warranty

•

Foam and upholstery covering - warranted for three (3) years

•

Lift motors, controls, electronics - warranted for two (2) years from the original date of

purchase*

•

Accessories and options - warranted for one (1) year from the original date of purchase

This warranty does not cover damage caused by normal wear and tear, misuse, accidents,

or neglect, which includes tears in the upholstery and damage caused by cleaners. All war-

ranties are limited to repair or replacement at Earthlite's discretion, shipping not included.

Proof of purchase is required to obtain RMA (Return Material Authorization) and customers

may be required to return defective items. International customers are responsible for all

associated return costs (inbound and outbound), as well as any applicable duties and taxes.

*If within these two (2) years, there is a defect, malfunction, or failure of the lift motor or

controls, Earthlite will replace or repair the defective component at our discretion; shipping

not included. Parts are warranted for 90 days after replacement or 2 years from the original

date of table purchase, whichever comes later.

SECTION 5: CARE & MAINTENANCE