EarthQuake MiniMe DSP P63 Manual do utilizador - Página 18

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EarthQuake MiniMe DSP P63 Manual do utilizador
WARRANTY INFORMATION CONT'D
• Burnt tracers on PCB
• Product/part damaged due to poor packaging or abusive shipping conditions
• Subsequent damage to other products
A warranty claim will not be valid if the warranty registration card is not properly filled
& returned to Earthquake with a copy of the sales invoice.
(E) Service Request:
To receive product(s) service, contact Earthquake Sound's service department at (510)
732-1000 or [email protected] and request an RMA (Return Material Autho-
rization) number as item(s) shipped without a valid RMA number will be refused. Make
sure you provide us with your complete and correct shipping address, a valid daytime
phone number, and a brief description of the problem you are experiencing with the
product. In most cases, our technicians might be able to resolve the problem over the
phone or via e-mail, thus eliminating the need to ship the product.
(F) Shipping Instructions:
Product(s) must be packaged inside its original protective box(es) to minimize trans-
portation damage. Shipper claims regarding items damaged in transit must be presented
to carrier. Earthquake Sound Corporation reserves the right to refuse improperly packaged
product(s). A copy of the original sales receipt must accompany the product(s) returned
for service. Ship the product(s) to:
Earthquake Sound Corporation. 2727 McCone Avenue. Hayward, CA 94545
The customer is responsible for the cost of shipping the product(s) to Earthquake Sound
Corporation
(G) Disputes Resolution:
All disputes - between clients and Earthquake Sound Corporation - resulting from the
one (1) year limited warranty policy must be resolved according to the laws & regulations
of the county of Alameda, California.
18 Specifications are subject to change without notice