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Mail-In Service

For assistance in the U.S.A. and Puerto Rico in obtaining repairs, please ship the

product prepaid to:

Panasonic Exchange Center

4900 George McVay Drive

Suite B

McAllen, TX 78503

panacare

us.panasonic.com

When shipping the unit, carefully pack, include all accessories, and send it

prepaid, adequately insured and preferably in the original carton. If Lithium Ion

batteries are shipped by air the package must be labeled "Contains Lithium Ion

Battery (No lithium metal)". Damaged batteries are prohibited from shipment by

US Mail. Batteries must be securely packed in a manner to prevent

short-circuiting and a package cannot contain more than 3 Lithium Ion batteries.

Include a letter detailing the complaint, a return address and provide a daytime

phone number where you can be reached. A valid registered receipt is required

under the Limited Warranty.

IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE

PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF

OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND

PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR

OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.

Limited Warranty Limits And Exclusions

This warranty ONLY COVERS failures due to defects in materials or

workmanship, and DOES NOT COVER normal wear and tear or cosmetic

damage. The warranty ALSO DOES NOT COVER damages which occurred in

shipment, or failures which are caused by products not supplied by the warrantor,

or failures which result from accidents, misuse, abuse, neglect, mishandling,

misapplication, alteration, faulty installation, set-up adjustments, misadjustment of

consumer controls, improper maintenance, power line surge, lightning damage,

modification, introduction of sand, humidity or liquids, commercial use such as

hotel, office, restaurant, or other business or rental use of the product, or service

by anyone other than a Factory Service Center or other Authorized Servicer, or

damage that is attributable to acts of God.

(ENG) VQT2K50