Biomorph Level 3Plus-95 Manual - Página 15

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Troubleshooting Guide

DPF1C control switch for Biomorph Level, Flexo, and DPF4T control switch for Plus Series Desks .

Check for obstructions above, below and around the desk that

may impede movement through the desk's full adjustment

range of 22" - 48.5". If there is anything more than 18" high

under either surface (or outside the "safe zone") then it will

cause an obstruction and error E29 when the surface is lowered

to the lowest position to reset the system, and cause the

system to freeze.

Safe Zone

Side View

Re-check the power outlet with another electrical device to

ensure that you have power to the desk. Check power cord

connection to controller box, and check all other connections

from the legs and switch(es) to the controller box.

Hold the

button to cycle the table to its lowest position. If

the table does not move at ﬁrst take your ﬁnger o the

button, and then immediately press and hold the

the desktop is at the lowest position, aprx. 22"

Side View

Once the desk has lowered to its lowest point allow the table to

come to a complete stop and then take you ﬁnger o the

button.

With the desk lowered in the lowest position press and hold the

button for 5-10 seconds. The table will adjust down and then

up a fraction of an inch, and may show E codes if the switch has

a display, which is normal, then show the height. This is the sign

that the table has fully reset.

Side View

22"

5-10 sec.

For dual surface Plus Series desks, you must reset both

front and rear surfaces, by starting with the front then using

the

procedure.

If the desk does not level o after pressing and holding the

button, then press the

desk adjusts up the fraction of an inch and shows the height. This

may need to be attempted up to three times in succession before

movement is seen depending on the reason why the table needs

18"

to be reset. The digital readout may cycle through several E codes

- this is normal.

If the above does not work initially then unplug all electrical

button until

connections and check all female connections to ensure all pins

are sticking out straight and not bent over or pushed in. Hit the

down button 10 times to remove all voltage from the system.

Wait 30 seconds and re-plug all connections back in to ensure

good connections with all electrical parts, and repeat the above

process.

At this point the table should adjust up and down freely.

If you have a dual surface desk then this procedure must be done

with both surfaces using the

If the surface(s) will not move at all after the above procedure

note the E Code (if any) and call us at 888.302.3375 for further

troubleshooting support.

Flexo Series

Questions? Call 888 302 3375

button to operate the rear surface and repeating the

button again for 5-10 seconds until the

5-10 sec.

button.

Level Series

Plus Series