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Troubleshooting

Why is there no video output?

Please verify your DIP switch configuration and see if you are using the

correct output mode. When using HDMI/VGA with an LCD TV/monitor,

typically 16:9 ratio works best; when using a CRT TV set, 4:3 works best.

What video outputs are active simultaneously?

VGA & HDMI signals are output simultaneously. If player is switched to

composite out, then VGA & HDMI outputs will be disabled.

After auto-adjustment, the picture still appears shifted in 16:9 mode

Some monitors do not work well with 16:9 signal input (they work fine in 4:3

and 16:10). In this case, please manually adjust the position of the picture.

Why doesn't my player work with 480p (640x480) video?

When player output is set to 16:9, playing 640x480 video may cause player

output to flicker. Recommended resolution for 16:9 (wide) content is

720x400.

If both Ethernet & WiFi are connected, which one will take precedence?

When Ethernet is not available or disconnected, system will try to use WiFi

connection. If both connections are available, Ethernet will be used.

Reset player to factory defaults

If modifying settings cause unintended results or if you have forgotten your

password, please reset the player. Local contents will also

be removed.

1. Press and hold the reset button with a pin

2. Re-connect the power cord

3. In about 8 seconds, the status LED flashes

4. Release reset button and wait for system to initialize

IAD-DGS-X12-10EP Revision 1.0

Reset

button