The printer driver cannot be installed (Windows 2000/XP/Server 2003)
If the printer driver cannot be installed on Windows 2000/XP/Server 2003, follow the steps below to check your
computer settings.
1
Click the [start] button and then click
[Control Panel].
In Windows 2000, click the [Start] button, point to
[Settings], and click [Control Panel].
2
Click [Performance and Maintenance]
and then [System].
In Windows 2000, double click the [System] icon.
3
Click the [Hardware] tab and then the
[Driver Signing] button.
Removing the software
To remove the printer driver or software installed using the installer, follow the steps below.
Windows
1
Click the [start] button and then click
[Control Panel].
In Windows 98/Me/NT 4.0/2000, click the [Start] button,
point to [Settings], and click [Control Panel].
2
Click [Add or Remove Programs].
In Windows 98/Me/NT 4.0/2000, double-click the
[Add/Remove Programs] icon.
3
Select the program or driver that you
wish to delete.
For more information, see the manual for the operating
system or Help.
4
Restart your computer.
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4
Check the settings in "What action do
you want Windows to take?" ("File
signature verification" in Windows
2000).
If [Block] is selected, the printer driver cannot be installed.
Select [Warn] and install the printer driver again.
Macintosh (Mac OS 9.0 to 9.2.2)
1
Insert the "Software CD-ROM" into your
CD-ROM drive.
2
Double-click the [CD-ROM] icon (
the desktop and double-click the
[MacOS] folder.
3
Double-click the [Installer] icon (
4
Select [Remove] in the Install menu and
click the [Remove] button.
There is no deletion tool for Mac OS X.
The PPD file of Mac OS X has been copied to the
following folder on the startup disk.
[Library] - [Printers] - [PPDs] - [Contents] -
[Resources] - [en.lproj]
Delete the PPD file of the machine from this folder.
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