Crestron Electronics CSMI-QMTDC Series Manual de início rápido - Página 8
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CSM(I)-QMTDC Series Motor Replacement
Replacement Motor
Error State
Crestron CSM(I)-QMTDC motors display error codes using the red LED
on the interface. The LED flashes a pattern to indicate the error.
For example, when a 3-3 LED flash pattern occurs, the LED flashes three
times, pauses for 1 second, flashes three times, pauses for 5 seconds, and
then repeats until the error is corrected. When a 2-1 LED flash pattern
occurs, the LED flashes two times, pauses for 1 second, flashes once,
pauses for 5 seconds, and then repeats this code until the error is
corrected.
The flash patterns are listed in the following table. Refer to
Troubleshooting
for possible corrections.
LED Blinking Patterns
LED
Error Code
3-1
The motor limits are not set.
3-3
An obstruction is blocking the shade fabric from moving freely.
3-4
A motor over-current error exists. Check for obstacles or any
sources of excessive friction.
3-5
A motor duty-cycle error exists. Reduce the operating duty cycle
of the motor to correct the error.
3-6
There is a communications error between the motor and Cresnet
or infiNET EX control board.
2-1
There is no traffic on the network. Check to ensure that proper
Cresnet wiring is maintained, or for infiNET EX devices, ensure
that the motor is connected to a gateway.
2-2
The motor is not being polled by the control system. Ensure that
the Net ID matches the control system program and that the
program is running on the control system.
Error State
Troubleshooting
The following table provides corrective action for possible trouble
situations. If further assistance is required, please contact a Crestron
customer service representative.
Crestron CSM(I)-QMTDC Motor Troubleshooting
Trouble
Possible Cause(s)
The motor cannot
There is no power provided
be controlled, and
to the motor.
all of the LEDs
are off.
The power connection is
reversed between the
motor and the power
supply.
The motor moves
The motor direction is
in the opposite
reversed.
direction.
The motor
The motor is exceeding its
intermittently
maximum duty cycle.
stops working.
The motor is encountering
an obstacle or excessive
friction, which is causing it
to stop.
The load on the motor is
exceeding its maximum
rating.
The LED is blue.
The motor is stuck in the
bootloader.
Quick Start
Action
Check the power
connections between the
power supply and motor.
Ensure that the power
connection to the motor
is not reversed.
Reverse the direction of
the motor.
Reduce the duty cycle of
the motor operation.
Verify that all
components are aligned
and running smoothly.
Verify that the fabric
weight and tube size do
not exceed the rating for
the motor.
Reload firmware to the
motor.
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