Cisco 7965 Manual de referência rápida - Página 2

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Basic Phone Features

1. Basic User Information:

A. Placing a call:

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Lift handset, dial number, or

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Press NewCall softkey, dial number (engages speaker phone),or

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Press NewCall softkey, dial number, lift handset, or

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Press Speaker button, dial number

B. Ending a Call:

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Replace handset, or

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Press EndCall softkey, or

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Press Speaker button (if on speaker phone)

C. Answering a Call:

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Lift handset, or

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Press Answer softkey (engages speaker phone), or

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Press Speaker button

D. Redial Feature:

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Lift handset and press the Redial softkey

E. Call Back Feature:

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While listening to ringing or busy tone, press CallBack softkey

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When person becomes available, you will receive notification

2. Placing a Call On Hold/Resuming the Call:

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Press the Hold softkey

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Press the Resume softkey

3. Transferring a Call:

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With connected call, press Trnsfer softkey

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Dial number to which you are transferring, or

Press

extension/voice mailbox number to transfer to voicemail

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Listen for ringing or announce caller

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Press Trnsfer softkey again to complete transfer

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In order to retrieve caller during the transfer process, press the EndCall

softkey, then press the Resume softkey to connect with original caller

4. Alternatives to Answering:

1. iDivert:

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Press iDivert softkey in order to send caller to voicemail

2.Do Not Disturb:

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Press the "Do Not Disturb soft key to activate

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Press the "Do Not Disturb" soft key to cancel

Advanced Phone Features

5. Call Forward Feature: (Forward incoming phone calls to alternate phone number)

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Press the CfwdAll softkey

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Dial forwarding number, or

press the Messages button to have all calls forwarded to voicemail

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To cancel, press CfwdAll softkey again

6. Call Park Feature: (Held call that can be retrieved from any Cisco IP Phone)

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With call connected, press More softkey

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Press Park softkey

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Remember the assigned call park "slot number" 1110 - 1129

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To retrieve parked call: Dial slot number on any Cisco IP Phone

7. Conference Calling:

A. Conference (Join Multiple callers together, maximum participants - 8 )

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To initiate a conference call: Begin with caller (A) on line

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Then press More softkey

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Then press Confrn softkey

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Caller (A) is now on hold while you dial other participants to join

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Connect with caller (B) by dialing number, press More softkey, then

Confrn sotkey

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Now you are conferenced with callers (A) and (B)

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Repeat above steps until desired or maximum amount of

participants are included in conference call

B. Meet-Me Conference (Participants dial in to join conference)

Internal Meet-Me Numbers: 1150 - 1159

Maximum Amount of Participants: 8

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To Initiate /Chair a Meet-Me conference, press More softkey

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Then press MeetMe softkey

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Dial Meet-Me number, now other callers can join

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To Join a Meet-Me conference, dial Meet-Me number

C. Conference List (View and Remove conference participants)

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Note: Cannot use Conference List with Meet -Me

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While conference is in process, press More softkey

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Then press Conflist softkey, all participants will be listed

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To remove participant, press Remove softkey – only conference call

originator can remove participants (not on Meet-Me)

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Press Update softkey to update list of participants