Quick Reference
Cisco Unified IP Phone 7960G
Cisco Unified IP Phone 7940G
for Cisco CallManager Express
3.2 and Later
2
1
3
17
5
7
16
15
14
13
12
11
10
9
Feature
Function
1 Cisco Unified IP
Shows the Cisco Unified
phone model type
IP phone model number.
2 LCD screen
Displays information
such as line/call status,
phone number, and soft
key tabs.
3 Line or speed-dial
Opens a new line,
buttons
speed-dials a phone
number, or ends a call.
4 Footstand
Allows you to adjust the
adjustment
angle of the phone base.
5 Directories button Provides access to phone
directories.
6 Question
Not in use.
"?" button
7 Settings button
Provides access to phone
settings such as display
contrast and ring sound.
8 Speaker button
Toggles the speaker on
and off.
9 Mute button
Toggles mute on and off.
10 Headset button
Toggles the headset on
and off.
11 Volume button
Increases or decreases
handset, headset, ringer,
or speakerphone
4
volume.
12 Services button
Provides access to phone
services.
6
13 Messages button
Provides access to a
8
message system.
14 Navigation button Scrolls through text and
selects features that are
displayed on the LCD
screen.
Feature
Function
15 Keypad
Functions like a
traditional telephone
keypad.
16 Soft keys
Engages the functions
displayed on the
corresponding LCD
tabs.
17 Handset with
Functions like a
indicator light
traditional handset.
Soft Key Legend
Your Cisco Unified IP phone is equipped with soft
keys that point to feature options displayed along
the bottom of the LCD screen. Soft keys change
according to the state of the phone. Functionality
will vary depending on your system configuration.
Soft Key
Function
<< or >>
Navigates to edit characters.
Acct
Consult your administrator on the
use of this soft key.
Answer
Answers an incoming call.
Callback
Notifies callers that the called line is
free.
Cancel
Cancels the last selection.
CFwdALL Forwards all calls.
Clear
Clears directory history.
Confrn
Connects callers to a conference call.
Delete
Deletes selected number.
Dial
Dials the displayed number.
DND
Activates the Do-Not-Disturb
feature.
Down
Decreases the LCD screen contrast.
EditDial
Selects a number and activates the
cursor for editing.
EndCall
Ends the current call.
Exit
Exits from current selection.
Provides hookflash functionality for
Flash
three-way calling and call waiting.
Soft Key
Function
GPickUp
Selectively picks up calls coming into
a phone number that is a member of
a pickup group.
Hold
Places an active call on hold.
Resumes a held call.
Login
Provides PIN-controlled access to
restricted phone features.
more
Scrolls through additional soft key
options (for example, use the more
soft key to locate the DND soft key).
NewCall
Opens a new line on the
speakerphone to place a call.
Ok
Confirms the selection.
Park
Forwards calls to a location from
which the call can be retrieved by
anyone on the system.
PickUp
Selectively picks up calls coming into
another extension.
Play
Plays a sample of the ring sound.
Redial
Redials the last number dialed.
Resume
Returns to an active call.
Save
Saves the last change.
Search
Initiates a search in the local
directory.
Select
Selects the highlighted option.
Trnsfer
Transfers active calls to another
extension.
Up
Increases the LCD screen contrast.
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Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
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