Cisco SPA525G - Small Business Pro IP Phone VoIP Manual de configuração e do utilizador - Página 19

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Parking a call

Answer a call on your phone

Press the park soft key, you will need to scroll the LCD screen to the right.

This puts the call on hold and the caller will either hear music if you have selected

the Music on Hold option for the particular phone or they will hear a message

requesting them to "Please wait while your call is being transferred".

You will then hear a message "The caller has been parked at extension XXX"

The call has now been parked and the phone can be used to make or receive other

calls.

Retrieving a parked call

From any other Company phone dial service code *84XXX where XXX is the

extension the call was parked to and then press any dial key.

Initially a line busy tone will be heard followed a few seconds later by a ringing

tone that should be answered by pressing the answer soft key on your handset.

Fault messages

If no call can be found to park after dialling *83 or pressing the call park soft key

you will get a message "There are no valid calls to park".

If the wrong extension (XXX) number is keyed with *84 you will get a message

"Unable to find a valid call to pick up".

Call History

You can access a partial history of calls made, received or missed without going to

your account on the portal website as the phone stores a list of the last 60 calls in

each category.

To access the phones Calls History press the Setup button

and scroll to the

type of call you would like to review –Missed Calls, Received Calls, Placed Calls.

Press Select and the LCD display shows a list of numbers followed by the date and

time the number was called and its duration. Scroll down to the required number

and press any dial key. Alternatively you can Editdial the number or choosing the

Option soft key Delete Entry, or the entire List, or Add it in your local phone

address book. Choosing this latter option will prompt you to enter a name under

which the number will be stored and you can also add Mobile and Home numbers

and set a specific ring tone. Pressing back will return you to the previous screen.

You can have a different ring tone for each line of your phone. To change the ring

tone press the Setup button

and Select User Preferences, then choose Audio

Preferences. The LCD display shows the lines (they are shown as Ext 1 to 5) and

the name of the current ring tone. Scroll down to the required line number and

then scroll right. You will then be shown a list of alternative ring tones that you

can scroll over. You can listen to them by pressing the Play soft key and, if

appropriate, you can then Select one to replace the current tone. Press Back to

return to the previous screen and Exit to leave Setup mode.

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