CU CISCO IP Phone 8961 Quick Reference Guide
Features and Functions
FEATURE
1. Phone Screen
Displays phone features.
Each represents a call session and takes the
2. Session buttons
default action for that session. For example,
pressing the session button for a ringing call
answers the call, while pressing the session
button for a held call resumes the call.
Color LEDs reflect the call state. LEDs can
flash (blink on and off rapidly), pulse
(alternately dim and brighten), or appear solid
(glow without interruption).
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3. Softkey button
Allows you to access the softkey options
displayed on your phone screen.
4. Back button
Returns to the previous screen or menu.
5. Release button
Ends a connected call or session.
Allows you to scroll through menus and
6. 4-way Navigation
highlight items, and move within a text input
pad and Select
field.
button
The Select button (center of the Navigation
pad) allows you to select a highlighted item,
disable the phone screen for cleaning, or
enable the phone screen if the phone is in
power save mode.
7. Conference button
Creates a conference call.
FEATURE
1
FUNCTION
Flashing amber—Ringing call
Solid green—Connected call or an
outgoing call that is not yet connected
Pulsing green—Held call
Solid red—Shared line in-use remotely
Pulsing red—Shared line call put on hold
remotely (when Privacy is off)
FUNCTION
8. Hold button
Places a connected call on hold.
Transfers a call.
9. Transfer button
10. Keypad
Allows dialing phone numbers, entering letters,
and choosing menu items (enter item number).
11. Speakerphone
Selects the speakerphone as the default audio
path and initiates a new call, picks up an
button
incoming call, or ends a call. During a call, the
button is lit green.
The speakerphone audio path does not change
until a new default audio path is selected (for
example, by picking up the handset).
If external speakers are connected, the
Speakerphone button selects them as the
default audio path.
12. Mute button
Toggles the microphone on or off during a call.
When the microphone is muted, the button is lit
red.
13. Headset button
Selects the wired headset as the default audio
path and initiates a new call, picks up an
incoming call, or ends a call. During a call, the
button lights green.
A headset icon in the phone screen header line
indicates the headset is the default audio path.
This audio path does not change until a new
default audio path is selected (for example, by
picking up the handset).
14. Volume button
Controls the handset, headset, and
speakerphone volume (off-hook) and the ringer
volume (on-hook).
Silences the ringer on the phone if an incoming
call is ringing.
Autodials your voicemail system (varies by
15. Messages button
system).
16. Applications
Opens the Applications
button
17. Contacts button
Opens the Contacts menu.
Phone display that can be positioned to your
18. Phone display
preferred viewing angle
19. Programmable
Programmable feature buttons that correspond
to phone lines, speed dials, and calling
feature buttons
features.
Pressing a button for a phone line displays the
active calls for that line. If you have multiple
lines, you might have an All Calls feature button
that displays a consolidated list of calls from all
lines.
Color LEDs indicate the line state:
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20. Handset with light
The handset light strip lights up to indicate a
ringing call (flashing red) or a new voice
strip
message (steady red).
menu.
Amber—Ringing call on this line
Green—Active or held call on this line
Red—Shared line in-use remotely
CISCO 8961 Quick Reference Guide
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