Cisco Aironet OfficeExtend AIR-OEAP602I-E-K9 Manual do utilizador - Página 11

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Cisco Aironet OfficeExtend AIR-OEAP602I-E-K9 Manual do utilizador
R E V I E W D R A F T — C I S C O C O N F I D E N T I A L

Troubleshooting

Problem
Access point Status
LED is stuck in amber.
Access point Status
LED is light green but
clients are unable to
associate.
The access point
suddenly stopped
working.
Access point is quickly
blinking white.
Access point's LED
returns to amber.
The access point signal
is low.
Cisco Aironet 600 Series OfficeExtend Access Point Local
Customer Interface
The Cisco Aironet 600 Series OfficeExtend access point console supports the following configuration
items:
•
LED Status
Local SSID
SSID Name
–
Reasons
Access point has not
joined the controller and
the access point did not
get an IP address or the
firewall/NAT is
blocking control traffic.
Access point has joined
the controller but the
firewall/NAT is
blocking control traffic.
Some ISP change public
IP address frequently.
Client is unable to
associate.
Access point keeps
dropping off from
controller.
The access point may
not be in the optimal
position in relation to
your device(s). If the
access point is in close
proximity and above
your device, the signal
may become skewed.
Cisco Aironet 600 Series OfficeExtend Access Point User Guide
Troubleshooting
Possible Solution
Restart your modem,
followed by your router
(sometimes the order is
important).
Configure the firewall
correctly.
Restart your modem,
followed by your router
(sometimes the order is
important).
Configure the firewall
correctly.
Restart your home
router followed by your
600 Series
OfficeExtend Access
Point.
Reboot the SOHO
router followed by a
reboot of the access
point.
Check your internet
connection.
Position the access
point lower than or with
the LED side facing
your devices.
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