Epson AcuLaser CX11N Manual de configuração - Página 29

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Solving Problems

This chapter describes how to troubleshoot problems with setting up the CX11N and

installing the software. It also describes how to uninstall the printer software.

If you are having difficulty using the product with a USB connection, see if your

problem is listed below, and take any recommended actions.

USB connections

For best results, connect the product directly to the computer's USB port. If you are

using multiple USB hubs, connect the CX11N to the first-tier hub.

Windows operating system

Your computer must be pre-installed with Windows XP, Me, 98SE, or 2000; a model

that was pre-installed with Windows 98SE and upgraded to Windows Me; or a model

that was pre-installed with Windows Me, 98SE, or 2000, and upgraded to Windows

XP. You may not be able to install or run the USB printer driver on a computer that

does not meet these specifications or that is not equipped with a built-in USB port.

Printer software installation

Incorrect or incomplete software installation can lead to USB problems. Take note of

the following and perform the recommended checks to ensure proper installation.

Solving Problems