Cisco SX80 Manual do utilizador - Página 18

Procurar online ou descarregar pdf Manual do utilizador para Sistema de conferência Cisco SX80. Cisco SX80 19 páginas. With touchpad 10
Também para Cisco SX80: Manual de instalação (7 páginas), Manual de referência rápida (2 páginas), Manual (45 páginas), Manual (45 páginas), Manual de instalação (24 páginas), Manual de instalação (2 páginas), Manual de referência rápida (2 páginas), Manual de referência rápida (2 páginas), Manual de instalação (7 páginas), Manual de referência (8 páginas), Manual de iniciação (46 páginas)

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1. Microphone

TROUBLESHOOTING

Issue

Far end site unable to hear you

Unable to hear far end site

Audio distortion from far end site

Echo or distortion at near end when

people speaking

Issue

Picture is blank on the monitor

Near-end site unable to hear or see

the picture from far-end peripheral

If you are experiencing any problems with the videoconferencing equipment or have any questions,

MBTelehealth

- SX80 with Touchpad10 User Guide

Audio Issues

Possible Cause

• Your microphone is muted (red light is on)

• Your microphone is obstructed or too far from

the person speaking

• Microphone is muted at far end site

• Near end monitor and/or codec volume is too

low

• Far end site monitor volume is too high

• Far end microphone is situated too close to the

monitor

• Speaker/volume is too high on far end monitor

Video Issues

Possible Cause

• System has gone into "sleep" mode

• Monitor has been powered off

• Monitor input has changed

• Proper input has not been selected

• Cables are not properly connected

NEED HELP?

please contact the Service Desk for assistance:

Service Desk 204-940-8500 Option 4

or toll-free 1-866-999-9698 Option 4

Resolution

• Un-mute your microphone

• Check microphone and ensure it points towards the person

speaking

• Ask far end site to un-mute their microphone

• Increase the volume on the monitor and/or the codec

• Ask far end site to turn down the volume on their monitor

• Ask to move microphone further away from monitor

• Ask far end site to turn volume down on their monitor

Resolution

• Pick up the remote, system will reactivate in normal mode

• Turn the monitor on

• Check to see if the monitor input has been changed (using

the select or input button on the TV Monitor)

• Check for correct input selection on remote control

• Check that output from laptop or patient camera are

connected properly

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