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Cisco Information Online

Cisco Information Online
Cisco Information Online (CIO) is Cisco Systems' primary, real-time support channel. You can use
your product serial number to activate CIO for a single user during your warranty period.
Maintenance customers and partners can self-register on CIO to obtain additional content and
services.
Available 24 hours a day, 7 days a week, CIO provides a wealth of standard and value-added services
to Cisco's customers and business partners. CIO services include product information, software
updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures,
descriptions of service offerings, and download access to public and authorized files.
CIO serves a wide variety of users through two interfaces that are updated and enhanced
simultaneously—a character-based version and a multimedia version that resides on the World Wide
Web (WWW). The character-based CIO (called "CIO Classic") supports Zmodem, Kermit,
Xmodem, FTP, Internet e-mail, and fax download options, and is excellent for quick access to
information over lower bandwidths. The WWW version of CIO provides richly formatted
documents with photographs, figures, graphics, and video, as well as hyperlinks to related
information.
You can access CIO in the following ways:
•
•
•
For a copy of CIO's Frequently Asked Questions (FAQ), contact
additional information, contact
Note
product that is under warranty or covered by a maintenance contract, contact Cisco's Technical
Assistance Center (TAC) at 800 553-2447, 408 526-7209, or
information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387, 408
526-7208, or
This document is to be used in conjunction with the AGS+ Hardware Installation and Maintenance publication.
Access Without Compromise, Catalyst, CD-PAC, CiscoFusion, CiscoView, CiscoWorks, HyperSwitch, Internetwork Operating System, IOS, Netscape, Point and Click Internetworking,
SMARTnet, SynchroniCD, The Packet, UniverCD, Workgroup Director, and Workgroup Stack are trademarks; Access by Cisco and Bringing the power of internetworking to everyone
are service marks; and Cisco, Cisco Systems, and the Cisco logo are registered trademarks of Cisco Systems, Inc. All other trademarks, service marks, registered trademarks, or registered
service marks mentioned in this document are the property of their respective owners.
Copyright © 1994, Cisco Systems, Inc.
All rights reserved. Printed in USA.
949R
32 Installing and Upgrading the CSC-C2FCIT FDDI Card and Appliques
WWW:
http://www.cisco.com
Telnet:
(198.92.32.130).
cio.cisco.com
Modem: From North America, 408 526-8070; from Europe, 33 1 64 46 40 82. Use the following
terminal settings: VT100 emulation; data bits: 8; parity: none; stop bits: 1; and baud rates up to
14.4 kbps.
If you are a network administrator and need personal technical assistance with a Cisco
.
.
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. For
. To obtain general