Problems?
First, check the lights on the scanner.
READY
READY
ERROR
READY
If your problem is listed here, try these suggestions. For more information,
see your software Help or your User's Guide.
The New Hardware
Wizard appears on
your screen.
You see an error message
that EPSON Scan cannot
be started.
The scanner doesn't scan
your image.
An error message says the
selected area is too large
for this resolution.
The printed image
doesn't look the same
as the original.
The printed image
is larger or smaller
than the original.
EPSON is a registered trademark of SEIKO EPSON CORPORATION. EPSON Expression is a registered
trademark, and EPSON Store and SoundAdvice are service marks of Epson America, Inc.
General Notice: Other product names are for identification purposes only and may be trademarks of
their respective owners. EPSON disclaims any and all rights in those marks.
© 2003 by Epson America, Inc. 11/03
Printed in USA
Flashing green
Green
Flashing red
Off
Warming up or scanning.
Ready to scan.
Make sure that the transportation lock is
set to the
unlocked position and the
scanner is securely connected to your
computer. Try restarting your computer and
turning the scanner off and then on again.
If the ERROR light is still flashing, contact
your dealer or EPSON.
Make sure your scanner is plugged in to a
working outlet and turned on.
If you have not yet installed the software,
click Cancel and disconnect the scanner.
Follow the steps on the other side of
this sheet.
Make sure your scanner is on. If it was off,
turn the scanner on first, then restart your
computer before you try to scan.
Make sure the scanner's power plug is
connected to a working outlet.
Wait until the green READY light stops
flashing and remains on, then try again.
Make sure your cable is securely connected.
If you have a USB connection, use the USB
cable that came with the scanner.
If you're using a USB hub, connect the
scanner directly to one of the USB ports
on your computer.
Make sure the transportation lock is in the
unlocked position.
If you're using a SCSI connection, make
sure the SCSI ID switch on the back of the
scanner is not set to the asterisk (*). Make
sure it's set to a number that doesn't conflict
with any other SCSI devices. If you reset the
SCSI ID switch, turn the scanner off and then
on again.
If you're importing your image into a TWAIN-
compliant application like Photoshop, make
sure you select EPSON Expression 1640XL
as your import source.
Close any programs you don't need. Also,
try scanning at a lower resolution, or select
part of the image to scan. If you're running
Mac OS 8.6 to 9.x, increase the memory of
your host application.
If the scanner glass is smudged or dusty,
turn the scanner off and unplug the power
cord. Wipe the glass with a soft, dry cloth.
If your original document is dirty or wrinkled,
it will show up in your scan. If the document
is not aligned correctly (see "Your First
Scan"), straight lines may come out jagged,
or your printed image may look crooked.
Try printing a test page to make sure your
printer is operating correctly.
Because your monitor and printer use
different color technologies, your printed
colors can't match the colors on your
screen exactly.
You can't judge the size of the printed image
by what you see on your screen. The Target
Size setting in EPSON Scan, or the image
size setting in Photoshop or other TWAIN-
compliant software, determines the size of
the printed image.
CPD-17255
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