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Diagnosing CD-ROM Drive Problems
If you see an error message when you try to access your
CD-ROM drive, try the following:
If you see the error message Drive not ready, you may
have tried to access the CD too quickly; wait 10 seconds
after loading the CD in the drive before you access it. (If
you still see Drive not ready, select Retry.)
Check that the CD-ROM drive cables (data and audio) are
securely connected to the drive and to the sound card.
(Loose or defective cables will also produce no CD audio.)
See your computer User's Guide for instructions on
removing the computer's cover to access the drive cables.
If you still see the error message when you try to access the
drive, restore your original system files as described on
page 23.
If you see an error message concerning your CD-ROM or
sound card drivers, you can check to see if the drivers were
loaded properly by watching the messages your computer
displays when you turn on or reset your computer. You
should see no errors when it loads IDECDROM.SYS,
MSCDEX.EXE, or MZTINIT.SYS.
If you see an error message indicating insufficient memory,
you may need to load the CD-ROM and sound card drivers
into a high memory area. Use the MS-DOS MemMaker
utility to move the CD-ROM driver IDECDROM.SYS and
the sound card driver MZTINIT.SYS from conventional
memory to high memory. See your MS-DOS manual (or
on-line help) for instructions.
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