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How to Obtain Warranty Service or Other Information?

To obtain service or information, please call: +852 2185 1305.

Email: [email protected]

You will receive instructions on how to ship the Products or Accessories at your expense, to

SUNCORP TECHNOLOGIES LTD. It is the responsibility of the purchaser to contact the nearest

authorised service center/distributor and bring the product at the purchaser's risk to that

authorised service center.

Authorized Repair Center

To obtain service, you must include: (a) the Product or Accessory; (b) the original proof of purchase

(receipt) which includes the date, place and seller of the Product; (c) if a warranty card was included

in your box, a completed warranty card showing the serial number of the Product; (d) a written

description of the problem; and, most importantly; (e) your address and telephone number.

Technical Information

How many telephones can I have?

All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to

calculate the number of items which may be connected to any one telephone line. Your D1000 has a

REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring.

With different telephone types there is no guarantee of ringing, even when the REN is less than 4.

Any additional handsets and chargers that you register have a REN of 0.

R&TTE

This product is intended for use within Vietnam for connection to the public telephone network and

compatible switchboards.

This equipment complies with the essential requirements for the Radio Equipment and

Telecommunications Terminal Equipment Directive 1999/5/EC including compliance with ICNIRP

standard for electromagnetic energy exposure.

Connecting to a switchboard

This product is intended for use within Vietnam for connection to the public telephone network.

Inserting a pause

With some switchboards, after dialling the access code you may have to wait for a moment while

the switchboard picks up an outside line so you will need to enter a pause in the dialing sequence.

Press and hold

to insert a pause (P) before entering the telephone number.

You may also need to enter a pause when storing international numbers or charge card numbers.

Recall

You may need to use the recall function if you are connected to a switchboard/PABX (Private

Automatic Branch Exchange), contact your PABX supplier for further information.

Wall mounting

11. Wall mounting

IMPORTANT

Before you wall-mount your D1000, check that you are not drilling into any hidden wiring or pipes.

Before you drill, make sure the power and telephone line cables will reach the sockets.

1. Use the following templates to mark the drilling locations.

• To wall-mount the base, drill two holes in the wall 4.5cm apart horizontally using an 8mm drill

bit.

• To wall-mount the charger, drill two holes in the wall 3.2cm apart horizontally using an 8mm drill

bit.