Motorola SURFboard SB4000 Manual do utilizador - Página 30
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Introduction
Get Started
Troubleshooting
This information helps you to solve a problem quickly. If you continue to experience difficulties, refer to the SB4000 Diagnostics and call your cable
service provider.
The Problem
Cannot receive or send data
Cannot view User Guide CD video
Home
Print
Installation
Diagnostics
Possible Solution
If you subscribe to cable TV, check that you are receiving your regular TV channels, and that they
!
are clear.
Check that the coaxial cable is securely connected to the cable modem and wall outlet.
!
Check the IP address following the steps in Verifying Your IP Address. Call your cable service
!
provider if you do not have an IP address or if your IP address is:
- 192.168.100.11
- 169.254.0.0
Check that Acrobat Reader 4.0 is installed and selected.
!
X
Exit
Troubleshooting
24
Glossary/FAQ
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