Troubleshooting
If you see a blank screen...
If you see a blank screen or the No signal message after turning on your
computer, check the following:
•
Make sure the power light on the projector is green and not flashing.
•
Press the Source Search button or one of the source buttons on the
remote control to select the image source.
•
If you're using a Windows laptop, press the function key on your
keyboard that lets you display on an external monitor. It may be labelled
CRT/LCD or have an icon such as
Fn key while pressing it.
If the projector and laptop don't display the same
image...
Windows
Try using the CRT/LCD or
key as described above. On most systems, this
key lets you toggle between the LCD screen and the projector, or display on
both at the same time.
Depending on your computer's video card, you might need to use the Display
utility in the Control Panel to make sure both the LCD screen and the external
monitor port are enabled. See your computer's Help for details.
Mac OS X
1
From the Apple
®
menu, select System Preferences, then select Display
or Displays.
2
Click Detect Displays.
3
Make sure the VGA Display or Color LCD dialog box is selected.
4
Click Arrangement or Arrange, then make sure Mirror Displays is
selected.
Where to get help
Manuals
For more information about using the projector, install the manuals from your
projector CD.
Telephone Support Services
To use the Epson PrivateLine
Support service, call (800) 637-7661 and enter the
®
PIN on the Epson PrivateLine Support card included with your projector. This
service is available 6
to 6
, Pacific Time, Monday through Friday, for the
AM
PM
duration of your warranty period. You may also speak with a projector support
specialist by dialing one of these numbers:
U.S.:
(562) 276-4394, 6
to 6
AM
Monday through Friday
Canada: (905) 709-3839, 6
to 6
AM
Monday through Friday
Days and hours of support are subject to change without notice. Toll or long
distance charges may apply.
Internet Support
Visit epson.com/support for solutions to common problems. You can
download utilities and documentation, get FAQs and troubleshooting advice,
or e-mail Epson.
Registration
Register today to get product updates, special promotions, and customer-only
offers. You can use the CD included with your projector, or register online at
www.epson.com/webreg.
. You may have to hold down the
, Pacific Time,
PM
, Pacific Time,
PM
Optional accessories
You can purchase screens or other accessories from an Epson authorized
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766).
Or you can purchase online at www.epsonstore.com (U.S. sales) or
www.epson.ca (Canadian sales).
Product
Replacement lamp
Air filter replacement set (2 filters)
DC-10s document camera
DC-06 document camera
Wireless LAN module
Quick Wireless Connection USB key
Epson and EasyMP are registered trademarks and Epson Exceed Your Vision is a registered logomark of Seiko
Epson Corporation. PowerLite and PrivateLine are registered trademarks of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2009 Epson America, Inc. 11/09
Printed in XXXXXX
Part number
V13H010L57
V13H134A27
ELPDC10S
V12H321001
V12H306P11
V12H005M05
CPD-27772
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