Philips 7000 series Manual do utilizador - Página 13

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Philips 7000 series Manual do utilizador

8 Frequently

asked

questions

My Bluetooth headphone does not turn

on.

The battery level is low. Charge the

headphone.

I cannot pair my Bluetooth headphone

with my Bluetooth device.

The Bluetooth is disabled. Enable the

Bluetooth feature on your Bluetooth

device and turn on the Bluetooth device

before you turn on the headphone.

The Bluetooth device cannot nd the

headphone.

• The headphone may be connected to

a previously paired device. Turn o the

connected device or move it out of

range.

• Pairing may have been reset or the

headphone has been previously

paired with another device. Pair the

headphone with the Bluetooth device

again as described in the user manual.

(see 'Pair the headphone with your

Bluetooth device at the rst time' on

page 5).

The call quality is poor in call.

Make sure you put both earbuds into

both ears. They are responsible for sound

pick up and environment noise cancella-

tion.

My Bluetooth headphone is connected to

a Bluetooth stereo enabled mobile phone,

but music only plays on the mobile phone

speaker.

Refer to the user manual of your mobile

phone. Select to listen to music through

the headphone.

The audio quality is poor and crackling

noise can be heard.

•

The Bluetooth device is out of range.

Reduce the distance between your

headphone and Bluetooth device, or

remove obstacles between them.

•

Charge your headphone.

The audio quality is poor when streaming

from the mobile phone is very slow, or

audio streaming does not work at all.

Make sure your mobile phone not only

supports (mono) HSP/HFP but also

supports A2DP and is BT4.0x (or higher)

compatible (see 'Technical data' on page

8).