11 Troubleshooting
Caution
Never remove the casing of this apparatus.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
apparatus, check the following points before
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unsolved, go to the philips web site (www.
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ensure that your apparatus is nearby and the
model number and serial number are available.
No power
Ensure that the AC cord of the apparatus
is connected properly.
Ensure that there is power at the AC
outlet.
As a power-saving feature, the system
switches off automatically 15 minutes after
track play reaches the end and no control
is operated.
No disc detected
Insert a disc.
Check if the disc is inserted upside down.
Wait until the moisture condensation at
the lens has cleared.
Replace or clean the disc.
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No picture
Check the video connection.
Turn on the TV to the correct Video-In
channel.
Black and white or distorted picture
The disc does not match the TV color
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Sometimes a slight picture distortion may
appear. This is not a malfunction.
Clean the disc.
The aspect ratio of the TV screen cannot be
changed even though you have set the TV
display format.
All manuals and user guides at all-guides.com
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DVD disc.
The aspect ratio may not be changed for
some TV systems.
No sound or poor sound
Adjust the volume.
Disconnect the headphones.
Check that the speakers are connected
correctly.
Check if the stripped speaker wires are
clamped.
Remote control does not work
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select the correct source with the remote
control instead of the main unit.
Reduce the distance between the remote
control and the unit.
Insert the battery with its polarities (+/–
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Replace the battery.
Aim the remote control directly at the
sensor on the front of the unit.
Disc does not play
Insert a readable disc with the label side
facing you.
Check the disc type, color system and
regional code. Check for any scratches or
smudges on the disc.
Press SYSTEM MENU to exit the system
setup menu.
Disable the password for parental control
or change the rating level.
Moisture has condensed inside the system.
Remove the disc and leave the system
turned on for about an hour. Disconnect
and reconnect the AC power plug, and
then turn on the system again.
As a power-saving feature, the system
turns off automatically 15 minutes after
disc play reaches the end and no control is
operated.
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