Ariston AW122 Folheto de cuidados, utilização e instalação - Página 10
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Troubleshooting
Before you call our Customer Care Department, go through the following troubleshooting suggestions
Problem:
The washer
won't start.
The washer won't fill.
The Programs dial
keeps turning.
The washer is
continuously filling
and draining with
water.
The washer
does not drain or spin.
The washer vibrates
excessively during
the spin cycle.
The washer leaks.
There is too
much foam.
If you still have a problem, call Westland Sales: 1-800-356-0766
1) Nature of the malfunction
10
Possible Causes / Solutions:
•
The plug is not plugged into the socket, or not making contact.
•
There has been a power outage.
•
The fuse has blown.
•
The door is not closed securely.
•
The ON-OFF button is not pressed (in)
The Programs dial has not been set correctly (see Preset Washing Programs)
•
•
The water supply faucets are not turned on
•
The hose is not correctly connected to the tap.
•
The inlet hose filter screens need to be cleaned. If work has recently been
carried out on the water piping, or if water is very hard, the filters could be
clogged with particles or debris.
•
The rubber hoses are kinked or squashed.
•
Wait for the washer to drain, then Stop/Reset the washer (see Washing
Options). Set another program. If the knob continues to turn, contact our
Customer Care Department.
•
The drain hose is positioned too low. It must be installed at a height ranging
from 25" to 34".
•
The end of the drain hose is under water.
•
The wall drainage system does not have a breather pipe.
•
There may be a problem with your drain trap if the washer is installed on an
upper floor of a building.
•
The Easy Iron function is selected (see Washing Options)
•
The Coin Trap is clogged (see Clear the Coin Trap)
•
The drain hose is kinked or squashed.
•
The drain hose is clogged or positioned incorrectly so it is blocking water flow.
•
The shipping bolts and spacers have not been removed.
•
The washer is not leveled correctly.
•
The inlet hoses are not secured properly. They should be tightened by hand but
not forced.
•
The detergent dispenser needs to be cleaned (see Clean the Detergent Dispenser)
•
The drain hose is not secured properly.
Improper detergent for this washer (see Dispenser Drawer)
•
Too much detergent has been used (see Dispenser Drawer)
•
•
To clear excess suds, set the Programs dial to "Rinse" and allow the machine to
rinse out.
Please have the following info ready when you call:
2) Model no. (AW122NA)
3) Serial number (i.e. S/N...)