Xerox 4250 - WorkCentre - Copier Manual de utilização rápida - Página 37

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Xerox 4250 - WorkCentre - Copier Manual de utilização rápida

Troubleshooting

A variety of situations can effect the quality of your output. For optimal performance,

ensure the guidelines in the User Guide are followed. The documentation and the

fault messages on the machine help you to locate and resolve a problem easily.

Some problems can be resolved by switching off and switching on your device. Wait

approximately 20 seconds before switching the machine ON. If after rebooting your

machine the problem has not been resolved, have a look at some of the areas below

to identify solutions.

Problem

The machine will not

power on

Documents will not

feed through the

Document

Feeder

The machine will not

print from a

workstation

Cannot send an

E-mail

Paper jams

Cannot fax a

document

quick use guide

• Check to see that the machine is not in Low Power Mode as

indicated by the green light on the Control Panel. Touch the

User Interface screen to re-activate.

• Check to see that the power cord is correctly installed.

• Press the ON/OFF button to ON (I).

• Ensure that all staples or paper clips have been removed from the

originals.

• Ensure the document feeder is not overloaded. Max. 100

documents.

• Ensure that the edge guides are adjusted to touch the sides of the

originals.

• Make sure that an active network cable is connected to the work-

station.

• Check that the Network Setup is correct. Refer to Connecting to the

Network on page 10.

• Check if the machine is connected on the network as a printer.

• Check that E-mail is enabled. Refer to E-mail Setup on page 13.

• Load the paper in the paper trays with the seam side of the paper

up.

• Load the paper in the Bypass Tray with the seam side down.

• If the paper curls excessively, flip the paper over in the applicable

paper tray.

• Use paper from a fresh package.

• Ensure your machine is connected to a working telephone line and

check for a dial tone.

• Check that Fax is enabled. Refer to Fax Setup on page 15.

Solution