Section 1: Evaluating Workgroup
Color Multifunction Printers
Reliability
Office productivity relies on tools that do their jobs day in and day
Consider how often you need to intervene to replace paper or other consumables
or to clear jams. How easy is that intervention, and how long is the device typically
down? If outside assistance is required, how easy is it to schedule and how long
do you have to wait? Is the device a reliable network citizen? Has it been tested
and certified by independent industry participants?
How the ColorQube™
9201/9202/9203 exceeds
the reliability requirement:
Day-to-day reliability
Xerox introduced its first Solid Ink printer
in 1991. In the years since, Xerox Solid
Ink printers and MFPs have come to be
regarded as some of the industry's most
reliable color printing solutions.
ColorQube 9201/9202/9203 multifunction
printers build on our Solid Ink expertise,
providing maximum device uptime. And
because the ColorQube 9200 Series has
been engineered with simple paper paths
and minimal moving parts, the devices
help optimize day-to-day reliability.
With a possible maximum paper capacity
of up to 7,300 sheets, ColorQube
9201/9202/9203 devices can also
drastically reduce paper-reloading
interruptions. Plus, Xerox SMart Kit™
technology helps minimize downtime
by predicting when critical parts will fail
and alerting you to order replacements.
Besides the ink sticks, the one customer
replaceable unit is a long-life cleaning
unit, which is as simple to replace as the
ink sticks themselves.
Further, a ColorQube 9201/9202/9203
multifunction printer can diagnose
potential problems and fix them ahead of
time, reducing maintenance and service
calls. CentreWare alerts can be configured
to automatically inform IT staff of an
interruption in service. In the event a
print-head jet becomes clogged, the other
adjacent jets automatically compensate
for it so the device can remain in use until
the problem self fixes during its calibration
process. No service call is required.
Service/support
Building on the reliability engineered
into the ColorQube 9201/9202/9203
devices, Xerox has trained and developed
a sophisticated service-delivery
network capable of maintaining your
equipment, addressing issues users may
encounter, and training IT staff and
employees on how to get the most out
of the equipment.
Certifications
ColorQube 9201/9202/9203 multifunction
devices have been evaluated for
functionality and quality by a number
of independent entities and have been
awarded the following certifications:
• FCC Class A Compliant (U.S.), DOC Class
A Compliant (Canada)
• CB Certified (IEC 60950-1/EN 60950-1)
• 2004/108/EC
• 2006/95/EC
• 99/5/EC
• Windows Hardware Quality Labs
• ENERGY STAR qualified
• Submitted for Full System Common
Criteria (ISO 15408) certification
Xerox ColorQube 9201/9202/9203 Evaluator Guide
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