Xerox DocuPrint 155 Manual de operação - Página 32

Procurar online ou descarregar pdf Manual de operação para Software Xerox DocuPrint 155. Xerox DocuPrint 155 34 páginas. Tape client job submission guide enterprise printing system
Também para Xerox DocuPrint 155: Manual de operação (38 páginas), Especificações (2 páginas), Manual de referência (2 páginas), Manual de Planeamento (20 páginas), Manual de referência (42 páginas), Referência rápida (2 páginas), Manual suplementar (48 páginas)

Problem solving

4- 2

•

Name of your printer, for example, DocuPrint 2000 Series180

EPS

•

Serial number of your printing system (a 9-digit alphanumeric

code located on the frame inside the printer, behind the narrow

door to the far left, on the front of the printer)

•

Problems you are experiencing

•

Whether the problem is an EPS or NPS/IPS problem

Additional information you may wish to note prior to calling

includes:

•

An explanation of how output differs from what was expected

•

An assessment of whether the symptoms follow a pattern or

occur randomly

Also note any special conditions that may be related to the

problem, such as:

•

New applications

•

Changes made to the software

•

Recent service performed

•

Previous conditions under which the application has printed

properly

Give this information to a customer service representative, who

will discuss the situation and give you an estimated time of arrival,

or assist you over the phone to resolve the problem.

NPS/IPS Extension Operations Guide