Blackberry 1S40555 Manual de resolução de problemas - Página 5
Procurar online ou descarregar pdf Manual de resolução de problemas para Telemóvel Blackberry 1S40555. Blackberry 1S40555 7 páginas.
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• Make sure the SIM card has been inserted correctly
• Make sure the chip on your SIM card isn't damaged or scratched.
• Make sure the service of your SIM card is available.
Unable to make outgoing calls
• Make sure you have dialed a valid number and have touched.
• For international calls, check the country and area codes.
• Make sure your phone is connected to a network, and the network isn't overloaded or
unavailable.
• Check your subscription status with your operator (credit, SIM card valid, etc.).
• Make sure your phone hasn't barred outgoing calls.
• Make sure that your phone isn't in flight mode.
Unable to receive incoming calls
• Make sure your phone is switched on and connected to a network (check for overloaded or
unavailable network).
• Check your subscription status with your operator (credit, SIM card valid, etc.)
• Make sure your phone hasn't forwarded incoming calls.
• Make sure that your phone hasn't barred certain calls.
• Make sure that your phone isn't in flight mode.
The caller's name/number does not appear when a call is received
• Check that you have subscribed to this service with your operator.
• Your caller has concealed his/her name or number.
I cannot find my contacts
• Make sure your SIM card isn't broken.
• Make sure your SIM card is inserted properly.
• Import all contacts stored in SIM card to phone.
The sound quality of the calls is poor
• You can adjust the volume during a call by pressing the Volume Up/Down key.
• Check the network strength.
• Make sure that the receiver, connector or speaker on your phone is clean.
I don't hear when somebody calls/message me, I just see missed calls/messages
notifications on display.
• Please check if Interruptions/Do not disturb mode is activated on your device. If it is activated,
the icon will display on the notification panel.