Xerox 6100BD - Phaser Color Laser Printer Manual do utilizador - Página 21

Procurar online ou descarregar pdf Manual do utilizador para Servidor de impressão Xerox 6100BD - Phaser Color Laser Printer. Xerox 6100BD - Phaser Color Laser Printer 32 páginas. Disk overwrite installation and usage
Também para Xerox 6100BD - Phaser Color Laser Printer: Manual de instalação (34 páginas), Especificações (2 páginas), Brochura e especificações (4 páginas), Manual do utilizador (28 páginas), Manual de instalação (2 páginas), Manual de Segurança (38 páginas), Manual de instalação (2 páginas), Nota de lançamento (2 páginas), Manual de iniciação (37 páginas), Manual (34 páginas), Manual (34 páginas), Manual de iniciação (34 páginas), Manual do utilizador (32 páginas), Manual (11 páginas), Manual de instalação e operação (8 páginas)

Xerox 6100BD - Phaser Color Laser Printer Manual do utilizador

Capture

User Guide
6
How are problems identified and
reported?
Xerox Support may identify and resolve most of your operational
issues when you grant permission to observe or control your
mouse and desktop through the [Home: Support Access] page.
Sometimes, however, Xerox Support may need additional
machine and/or job data to more fully analyze your system.
The [Home: Problem Reporting] page enables you to capture
machine and/or job data and then automatically transmit the
additional data to Xerox Support.
You may either capture and transfer data to Xerox as it is being
recorded or capture data at one point in time, and then transfer the
data file at another time. Data may be transferred directly to your
Xerox Support Server, to a local FTP site, or to a CD writer.
The Problem Reporting page displays the following options:
Capture
Transfer
Capture & Transfer
Files Ready for Transfer
File Cleanup
NOTE: For information on the Capture and Transfer setup
process, see:
Customize settings for data capture and transfer
If your system is not always connected to the network, your site
operator may store the data file on a local drive or CD. When a
network connection is established your operator can then use the
Transfer feature to transmit the captured data.
NOTE: Only one process per service may run at a time.
This procedure explains how to capture machine and/or job data.
This procedure assumes you will transfer your machine and/or job
data to Xerox Support at a future time.

How are problems identified and reported?

17