Blackberry 8800 - 8830 SMARTPHONE Manual de iniciação - Página 43
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I am not receiving messages
Try performing the following actions:
• Verify that your BlackBerry® device is connected to the wireless network. If
you are not in a wireless coverage area, you should receive messages when
you return to a wireless coverage area.
• If you created an email address or added an existing email address to your
device using the email setup web site, verify that you have received an
activation message on your device from the BlackBerry Internet Service. If you
have not received an activation message (the message might take a short
period of time to arrive), use the email setup web site to send a service book
to your device.
• If you have not received a registration message from the wireless network,
register your device. In the device options, click Advanced Options. Click
Host Routing Table. Press the
• If you switched devices, verify that you have updated the device PIN on the
email setup web site. To find your device PIN, in the device options, click
Status. Log in to the email setup web site. Click Change Device. Type the
new BlackBerry device information. Click Save.
• If you use email message filters, verify that the options for email message
filters are set correctly.
key. Click Register Now.
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