Blackberry Mobile Voice System 5.0 Manual de Planeamento - Página 14

Procurar online ou descarregar pdf Manual de Planeamento para Software Blackberry Mobile Voice System 5.0. Blackberry Mobile Voice System 5.0 23 páginas. Service pack: 2

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Planning Guide

Configuring call direction

You can configure the BlackBerry® Mobile Voice System to use PBX-initiated calling or BlackBerry device–initiated

calling for incoming calls and outgoing calls.

PBX-initiated calling

You can configure the BlackBerry® Mobile Voice System to use PBX-initiated calling. When a BlackBerry device

receives or sends a call request, the BlackBerry MVS sends a call request to the PBX so that the PBX can make a call

to the device. The device verifies that the call is from the BlackBerry MVS, and it either connects the caller to the

BlackBerry MVS user or initiates an outgoing call to the dialed number.

If your organization uses devices that operate on GSM® networks, PBX-initiated calling offers optimal performance

and reliability for BlackBerry MVS calls.

BlackBerry device–initiated calling

You can configure the BlackBerry® Mobile Voice System to use BlackBerry device–initiated calling. When a device

receives or sends a call request, the BlackBerry MVS sends a call request, which includes the DID/DDI number, to the

PBX. The PBX routes the call to the BlackBerry MVS. The BlackBerry MVS answers the call, verifies that the call is from

the device, and either connects the caller to the BlackBerry MVS user or initiates an outgoing call to the dialed number.

If your organization uses devices that operate on CDMA networks, device-initiated calling offers optimal performance

and reliability for BlackBerry MVS calls.

Configuring call direction