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Checklist: Instant messaging environment settings
Considerations
Your instant messaging server must be one of the following:
•
Sametime Version 3.0 Community Server
•
Sametime Version 3.1 Community Server
•
Sametime Version 6.5.1 Community Server (Version 6.5.1 or later is required to support dormant mode.)
•
Sametime Version 7.0 Community Server
•
Sametime Version 7.5 Community Server
•
Microsoft Live Communications Server 2005 (SP1 is required to support Microsoft Office Communicator and dormant mode.)
•
Novell GroupWise Messenger Server Version 1.0.2 or later
•
Novell GroupWise Messenger Server Version 2.0
If your instant messaging environment supports Microsoft Office Communicator, your environment must also include a Microsoft
Office Communicator Web Access Server.
Verify that your Communicator Web Access Server meets the following criteria:
•
includes the MTLS and HTTPS certificates required for communication with your Microsoft Live Communications Server
Visit
office.microsoft.com/en-us/assistance/HA100240791033.aspx
If your instant messaging environment supports Microsoft Office Communicator, you must download and install the following
hotfixes to support the AJAX Service:
•
visit
www.support.microsoft.com/kb/911996
•
visit
www.support.microsoft.com/kb/915066
If your instant messaging environment supports Microsoft Office Communicator, you must install or configure an additional
virtual server to support the AJAX Service on your Communicator Web Access server that meets the following criteria:
•
uses all unassigned IP addresses
•
uses forms-based authentication only (RIM does not recommend using integrated authentication when supporting HTTPS
connections)
•
supports HTTPS browser connections
•
contains an Internet Server API (ISAPI) filter for both the cwaauth.dll file and the ajax.dll file
Visit
office.microsoft.com/en-us/assistance/HA100240791033.aspx
Planning and Deployment Guide for more information about enabling the AJAX Service for Communicator Web Access.
Checklist: Terminal service settings
Considerations
If your operating system is Microsoft Windows Server 2000, you can install and access the BlackBerry Enterprise Server using the
Terminal Services program.
You must install the Terminal Services program using Remote Administration mode. Visit
for more information.
Note: RIM does not recommend using Application Server mode. If you install the Terminal Services program using Application
Server mode and then install the BlackBerry Enterprise Server, unpredictable results might occur.
If your operating system is Microsoft Windows Server 2003, you can install and access the BlackBerry Enterprise Server using the
Microsoft Remote Desktop Connection program that is included with Microsoft Windows Server 2003.
Note: Do not install the Terminal Services program. If you install the Terminal Services program on Microsoft Windows Server
2003, the Terminal Services program installs in Application Server mode automatically, which RIM does not recommend.
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for more information.
to install the hotfix on your Microsoft Live Communications Server
to install the hotfix on your Communicator Web Access server
to read the Microsoft Office Communicator Web Access
www.support.microsoft.com/kb/306624