Lenovo ThinkPad Hard Disk Drive Manual de garantia - Página 32

Procurar online ou descarregar pdf Manual de garantia para Ambiente de trabalho Lenovo ThinkPad Hard Disk Drive. Lenovo ThinkPad Hard Disk Drive 38 páginas. Usb 3.0 secure hard drive
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b. parts only, on an exchange basis, in the second and third years of the

warranty period. Your Service Provider will charge you for any labor

provided in performance of the repair or replacement in the second and third

years of the warranty period.

Types of Warranty Service

1. Customer Replaceable Unit ("CRU") Service

Under CRU Service, your Service Provider will ship CRUs to you for

installation by you. CRU information and replacement instructions are

shipped with your product and are available from Lenovo at any time upon

request. CRUs that are easily installed by you are called Self-service CRUs,

while Optional-service CRUs may require some technical skill and tools.

Installation of Self-service CRUs is your responsibility. You may request that a

Service Provider install Optional-service CRUs under one of the other types of

warranty service designated for your product. An optional service offering

may be available for purchase from Lenovo to have Lenovo install Self-service

CRUs for you. You may find a list of CRUs and their designation in the

publication that ships with your product or at http://www.lenovo.com/

CRUs. The requirement to return a defective CRU, if any, will be specified in

the materials shipped with a replacement CRU. When return is required: 1)

return instructions, a prepaid return shipping label, and a container will be

included with the replacement CRU; and 2) you may be charged for the

replacement CRU if your Service Provider does not receive the defective CRU

within thirty (30) days of your receipt of the replacement.

2. On-site Service

Under On-Site Service, your Service Provider will either repair or exchange

the product at your location. You must provide a suitable working area to

allow disassembly and reassembly of the Lenovo product. For some products,

certain repairs may require your Service Provider to send the product to a

designated service center.

3. Courier or Depot Service

Under Courier or Depot Service, your product will be repaired or exchanged

at a designated service center, with shipping arranged by your Service

Provider. You are responsible for disconnecting the product. A shipping

container will be provided to you for you to return your product to a

designated service center. A courier will pick up your product and deliver it

to the designated service center. Following its repair or exchange, the service

center will arrange the return delivery of the product to you.

ThinkPad

Safety and Warranty Guide