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Service information
Customer responsibilities
Getting further help
3-6
D19-10 Flat Panel Monitor User's Guide
The warranty does not apply to a product which has been damaged due to accident,
misuse, abuse, improper installation, usage not in accordance with product specifications
and instructions, natural or personal disaster, or unauthorized alterations, repairs or
modifications.
The following are examples of misuse or abuse and not covered by warranty:
● Images burned on to the screen of a CRT monitor. Burned image is preventable by
utilizing a moving screen saver or power management.
● Physical damage to covers, bezel, base and cables.
● Scratches or punctures on monitor screens.
If you still can't solve your problem, please contact the Customer Support Center. For
more information on contacting the Customer Support Center, please see Appendix A,
"Service and Support," on page A-1.
Service parts
The following parts are for use by Lenovo service, or Lenovo authorized dealers to support
the customer warranty. Parts are for service use only. The table below shows information for
model 61E0-KAR6-WW.
Table 3-3. List of service parts
FRU (Field
Replaceable Unit)
Description
Part number
D19-10(D19185AD0) -18.5 inch
5D10W19233
FRU Monitor
D19-10(D19185AD0) VGA cable
5C10W19235
(1.8m, RoHS)
D19-10(D19185AD0) FRU Stand
5SE0W19234
and Base
Machine Type
colour
Model (MTM)
Raven
61E0
Black
Raven
61E0
Black
Raven
61E0
Black