Lenovo ThinkSystem NE1072T Manual do produto - Página 15

Procurar online ou descarregar pdf Manual do produto para Interruptor Lenovo ThinkSystem NE1072T. Lenovo ThinkSystem NE1072T 26 páginas. Rackswitch

Warranty and maintenance

The NE1072T RackSwitch comes with a 3-year Customer Replaceable Unit (CRU) hardware limited

warranty with 9x5 Next Business Day (NBD) Parts Delivered and includes a 3-year software license, which

provides entitlement to upgrades over that period.

The following optional warranty and maintenance upgrades are available for the NE1072T

RackSwitch through Lenovo service upgrade offerings:

Warranty service upgrades (3, 4, or 5 years):

24x7 Technician Installed Parts repair with 2-hour target response time

24x7 Technician Installed Parts repair with 4-hour target response time

9x5 Technician Installed Parts repair with 4-hour target response time

9x5 Technician Installed Parts repair with next business day target response time

Maintenance (post-warranty) service offerings (1 or 2 years):

24x7 Technician Installed Parts repair with 2-hour target response time

24x7 Technician Installed Parts repair with 4-hour target response time

9x5 Technician Installed Parts repair with 4-hour target response time

9x5 Technician Installed Parts repair with next business day target response time

Remote Technical Support (1 or 3 years)

Remote Technical Support (RTS) provides comprehensive technical call center support. RTS can

reduce problem resolution time, which decreases the cost to address technical problems and

increases uptime.

Hardware Installation Services - Networking

Lenovo experts can seamlessly manage the physical installation of your networking hardware.

Working at a time convenient for you (business hours or off shift), the technician will unpack and

inspect the switches on your site, install options, mount in a rack cabinet, connect to power and

network, check and update firmware to the latest levels, verify operation, and dispose of the

packaging, allowing your team to focus on other priorities.

Lenovo warranty service upgrade offerings are country-specific. Not all warranty service upgrades are

available in every country. For more information about Lenovo warranty service upgrade offerings that are

available in your country, refer to the Data Center Advisor and Configurator Tool (DCACT, formerly known

as LESC):

http://lesc.lenovo.com

The options that are installed in the switch assume the switch's base warranty and any Lenovo warranty

service upgrade for the switch.

Regulatory compliance

Lenovo ThinkSystem NE1072T RackSwitch