Disc Makers Reflex1 Manual - Página 11

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Troubleshooting:

1.
No display on LCD or the unit does not operate when the power is on.
Check the connection of power cable and the environment of power outlet is normal.
Make sure the power voltage matches the voltage of your power outlet.
If your outside temperature has dropped below 34F within past 24 hours,
duplicator inside a room with temperature of 65F or higher for 4 hours before powering it
on.
2.
READER cannot read disc and shows error message.
Check the format of master CD/DVD disc.
Check for the physical damage of your master CD/DVD itself.
Your master disc may be copy protected. Most of the DVDs and some of the CDs you have
purchased from stores will be copy protected.
3.
Buttons do not function.
The unit may be still busy completing another task. Give it sometime and press it again. If it still
doesn't work, turn off the machine, and then restart the machine after one minute.
4.
The failure rate is high.
Lower the "write speed" and try again.
Quality of blank disc may be poor.
Quality of your master disc may be poor.
5.
Do I need to upgrade my duplicator's firmware?
Unless your system is getting unstable or has problems, we strongly suggest you do not upgrade
your duplicator's firmware. Please contact our Technical Support department at
[email protected] if your system is getting unstable.
6.
Cannot boot-up or fail to upgrade firmware.
Contact our Technical Support department at [email protected]
7.
If the system didn't recognize a blank disc in the Recording drive, the LCD will display:
Error ...
Not Blank Disc
If you inserted a DVD-R / DVD+R /CD-R disc to duplicate, then such
recordable disc may not be blank. Try change to another blank DVD-R /
DVD+R / CD-R disc.
If you are using a DVD-RW / CD-RW disc to duplicate, you need to perform
[QuickEraseDisc] to remove data before you can burn new data.
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