Dog Care TC05 Manual - Página 6
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1.1.4 My receiver will not charge and there is no light
Check whether the charging cord and charger can work – Charge with
different chargers.
If doesn't work - send a replacement.
1.1.5 My shock button is not working, only the vibration and the
sound. What's wrong?
(1). Please make sure you or your dog simultaneously touch both
electrodes. Only both electrodes are touched shock will work. If your dog
has a long hair, please separate hair to make sure Both Electrodes Are
Touched.
(2). Could you please change the shock level more than 40? The right top
of remote display is the shock level. If it is too low, you may not feel
shocked.
(3). Could you please tell us whether the "WIFI" icon on the remote flash
(Go off and back then) when you press the shock button?
If doesn't flash, try re-pair steps:
There is a video link about re-connection:
https://youtu.be/DsPwxZcPLqQ
1. Ensure that the receiver is turned off. Long press the turn off button of
the receiver for 3 seconds.
2. Long press the orange matching key on the back of the remote control
for 3 seconds, and the receiver will make a beep sound and vibrate, which
means the matching is successful
If re-pair doesn't work: send a replacement.